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Customer Success Trainee
2 months ago
Norrsken Foundation is dedicated to making sustainable business practices a norm in the corporate world.
As a prominent digital SaaS platform, we empower users to effortlessly share, access, and analyze corporate sustainability data. Our rapid growth has enabled us to connect over 30,000 businesses across more than 140 countries. We take pride in collaborating with esteemed clients, including Nordic leaders and Fortune 500 companies, both domestically and internationally. Our journey ahead is filled with exciting opportunities as we aim to become the market leader and expand our global footprint.
Joining our vibrant and innovative team means working alongside intelligent, enthusiastic, and ambitious individuals who share a common commitment to leveraging technology for a more sustainable future. We celebrate every achievement, big or small, and prioritize teamwork over individual accolades.
Role Overview: Customer Success Intern
In this internship within our Customer Success department, you will assist our clients in achieving their sustainability objectives through the Norrsken platform. This role will provide you with insights into how organizations approach sustainability and how our platform fosters transparency for global enterprises.
Key Responsibilities:
Participate in discussions with both new and existing clients, guiding them to initiate or advance their journey on our platform. Gain a deeper understanding of our clients' requirements and explore ways to meet those needs effectively. Address inquiries regarding the Norrsken platform and offer recommendations on optimizing its various features. Assist in developing scalable processes to ensure we consistently exceed client expectations.We believe you will add value if you:
Have a genuine interest in sustainability and the role of technology in this field. Possess experience in customer-facing positions, whether through part-time or summer employment. Are currently enrolled in a university program focused on Business Administration or Sustainability. Are proficient in English, both written and spoken.We welcome interns either before or after the summer. Please indicate your availability in your application. This is an unpaid internship that should be part of your academic curriculum, and we prefer candidates who can commit to full-time hours during the internship.
Many of our previous interns have successfully transitioned into roles at Norrsken Foundation, both part-time and full-time, and there may be opportunities for continued employment for the right candidate following the internship.
