Customer Experience Owner

1 week ago


Stockholm, Stockholm, Sweden Ab Electrolux Full time

About Electrolux Group

Electrolux Group is a global leader in home appliances and equipment for food service and commercial use. Our vision is to shape living for the better through innovative solutions.

We strive to deliver high-quality products that meet customer needs and exceed their expectations.

The Role

  • Develop and implement digital products that meet customer needs.
  • Closely work with cross-functional teams to define the product roadmap and drive its execution.
  • Communicate regularly with stakeholders to keep them informed about product progress.

Responsibilities

  1. Act as a product owner for assigned product areas.

  2. Support the development backlog - planning and prioritization.

  3. Run sprint planning, backlog refinement, and sprint reviews.

  4. Analyze product performance to make informed decisions about what to improve.

Requirements

  • Bachelor's degree in a related field (e.g., business, computer science, engineering).
  • 3-5+ years of experience in product management or similar roles.
  • Proficiency in agile methodologies and product management tools.

Key Skills

  • Strong collaboration and communication skills.
  • Ability to navigate change and challenges while maintaining a positive approach.
  • Proven problem-solving skills.

Benefits

  • Flexible work hours/hybrid work environment.
  • Discounts on our award-winning Electrolux products and services.
  • Family-friendly benefits.


  • Stockholm, Stockholm, Sweden Epidemic Sound Full time

    Empowering Teams to Deliver Exceptional SupportAs a Senior Product Manager, you'll play a crucial role in empowering our internal teams to deliver exceptional support to our customers. You'll develop capabilities that enable teams to experiment with customer experiences, unlock untapped opportunities for our customers, and create tools to support our...


  • Stockholm, Stockholm, Sweden AniCura Full time

    About AniCura:We are a family of well-known animal hospitals and clinics specializing in veterinary care for companion animals. Our mission is to provide modern, high-quality veterinary care for pets at over 500 practices across Europe.We are part of Mars Veterinary Health, a family-owned company focused on veterinary care. Our vision is to expand business...


  • Stockholm, Stockholm, Sweden RLDatix Full time

    Be Part of a Global Leader in Healthcare SafetyAt RLDatix, we are dedicated to making healthcare safer for all. Our commitment to innovation and excellence has earned us a reputation as a global leader in healthcare safety.We are currently seeking a skilled Product Owner to join our Research & Development Team and contribute to shaping the future of...


  • Stockholm, Stockholm, Sweden H&M Group Full time

    About the RoleWe are seeking a highly skilled Product Manager to lead the continuous development and management of our Customer Data Platform (CDP) solution and audience targeting and segmentation capabilities.The successful candidate will have experience in delivering outstanding business results, leading cross-functional teams, and developing innovative...


  • Stockholm, Stockholm, Sweden Vipas Full time

    About the Team:Vipas AB is an innovative IT consulting company that delivers tailored solutions using cutting-edge technologies like Java and Python. Our team is well-versed in software development, DevOps, and engineering, bringing years of experience and expertise to the table.The Job Description:We are seeking a seasoned product owner to lead our...

  • Product Owner

    2 days ago


    Stockholm, Stockholm, Sweden Vipas Full time

    Job Title: Product Owner (Insurance)We are seeking an experienced product owner to join a leading company in the insurance industry.About VipasVipas AB is a rapidly expanding IT consulting company that delivers tailored solutions using cutting-edge technologies like Java and Python. Our team consists of experts well-versed in software development, DevOps,...


  • Stockholm, Stockholm, Sweden SWED BANK Full time

    Swedbank is seeking a Software Engineer turned Product Owner to lead the implementation and integration of the GitHub Enterprise Cloud platform and its AI-powered features/products. As a seasoned product owner, you will work closely with stakeholders to gather requirements and prioritize features for your roadmap, collaborate with colleagues and teams to...


  • Stockholm, Stockholm, Sweden H&M group Full time

    We are seeking a Customer Experience Director to lead our sales teams at H&M Group. This individual will be responsible for crafting unique and memorable customer experiences that drive sales and build loyalty. If you have a passion for customer service and leadership, this could be the perfect opportunity for you.Main Objectives:Designing Exceptional...


  • Stockholm, Stockholm, Sweden Waitwhile Full time

    We are seeking a Customer Experience Strategist to join our team in Stockholm.The OpportunityWaitwhile is on a mission to eliminate the time people spend waiting in lines every year. Our industry-leading queue management and appointment scheduling platform empowers businesses to streamline their operations and deliver exceptional customer experiences.We have...


  • Stockholm, Stockholm, Sweden Borderless Capital Full time

    About the OpportunityWe are seeking a Customer Experience Lead to join our Business Operations team. As a key member of our team, you will be responsible for developing and executing strategies to deliver exceptional customer experiences, maintain customer trust, and identify areas for operational improvements.Main Responsibilities:Develop and execute...


  • Stockholm, Stockholm, Sweden Remotion Full time

    We're seeking a Customer Experience Strategist to join our team at Remotion. As a seasoned professional, you'll be responsible for helping our customers drive unparalleled corporate success through data-driven growth and agile strategies.With a minimum of two years of experience in different positions, you'll bring a unique perspective to our team. Your...


  • Stockholm, Stockholm, Sweden SAVR Full time

    Company OverviewWe're a dynamic organization that values service excellence and innovation. Our mission is to provide exceptional customer experiences that drive business growth.SalaryA competitive salary reflecting your skills and experience will be offered.Job DescriptionThis pivotal role embodies the voice of our brand, providing insightful product...


  • Stockholm, Stockholm, Sweden Experis AB Full time

    Drive Innovation in LogisticsAs a Product Owner for Logistics Innovation, you will play a crucial role in shaping the future of parcel delivery in the Nordics. You will work closely with business stakeholders to align priorities and plan work based on strategic, legal, and business needs.Key ResponsibilitiesManage capacity, roadmaps, and budgets, including...


  • Stockholm, Stockholm, Sweden Epidemic Sound Full time

    Empowerment Through Technology:We're revolutionizing the way people interact with soundtracking content, empowering our customers to succeed through innovative technology.As a Senior Product Manager, you'll be responsible for developing a vision, strategy for the customer platform team, building strong relationships with growth and business teams, and...


  • Stockholm, Stockholm, Sweden Google Full time

    About the JobYou will be responsible for assisting customers with an advanced conversational AI application that delivers exceptional customer experiences across every touchpoint. With expertise in building integrations and experience in technical leadership, you will drive decision-making and influence stakeholders with deep knowledge in the domain.Fluency...


  • Stockholm, Stockholm, Sweden EasyPark Full time

    Transforming Customer Experience with AIEasyPark is dedicated to redefining the urban experience by utilizing technology to simplify parking. As an AI and Automation Specialist, you'll join our Customer Care team to implement innovative solutions that enhance customer satisfaction.Your key responsibilities will include analyzing opportunities for automation...


  • Stockholm, Stockholm, Sweden H&M group Full time

    About UsWe are driven by responsible and progressive values that have guided us since the beginning. Fueled by creativity and a remix of different communities, powered by design and technology, we encourage self-confidence and self-expression through unique initiatives.Job DescriptionThe Floor Manager is a key position in our stores, responsible for...


  • Stockholm, Stockholm, Sweden Net Insight Full time

    Welcome to Net InsightWe're a leading provider of media solutions, and we're seeking a highly skilled professional to join our Customer Success team as a Customer Experience Champion. In this role, you'll be responsible for ensuring our clients receive exceptional service throughout their customer journey.Your Key ResponsibilitiesYou'll work closely with our...


  • Stockholm, Stockholm, Sweden MSD Full time

    **Job Description**We are looking for a skilled Customer Success Specialist to join our team at MSD. In this role, you will be responsible for ensuring our customers achieve their goals and objectives using our products.Your primary focus will be on building strong relationships with customers, providing them with the necessary support and resources to...


  • Stockholm, Stockholm, Sweden Experis AB Full time

    Shape the Future of Parcel DeliveryAs a Product Owner for Customs, you will play a crucial role in shaping the future of parcel delivery in the Nordics. You will work closely with business stakeholders to align priorities and plan work based on strategic, legal, and business needs.Key ResponsibilitiesManage capacity, roadmaps, and budgets, including...