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Senior Product Manager Customs
5 days ago
Shape the Future of Parcel Delivery
As a Product Owner for Customs, you will play a crucial role in shaping the future of parcel delivery in the Nordics. You will work closely with business stakeholders to align priorities and plan work based on strategic, legal, and business needs.
Key Responsibilities
- Manage capacity, roadmaps, and budgets, including financial follow-up
- Lead PI and Sprint Planning based on prioritized Epics and Features
- Oversee AM, LCM, and supplier involvement in incidents and problems
- Ensure service requests, infrastructure, operations, licenses, and development align with Total cost of ownership (TCO)
We Are Looking For
A product owner who excels at navigating complex stakeholder relationships and driving successful outcomes for both business and users. This person will take full ownership of the service, providing clear strategic direction, framing problems, and translating strategy into actionable tasks.
Requirements
- Several years of experience as a product owner, project manager, or team lead within IT, preferably in the logistics industry
- Experience working in multi-cultural, multi-sourced environments, and strong stakeholder management skills
- Expertise in agile methodologies (Scrum, Kanban) and agile scaling frameworks (e.g., SAFe, LESS)
- Ability to nurture user feedback and prioritize customer needs
- Knowledge of both resource and SaaS deliveries
- Deep understanding of logistics industry trends, customer segments, and the market
- Experience with Nordic customs systems and end-to-end service ownership, including TCO
- Business domain knowledge of PostNord processes across countries and sectors
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