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Customer Service Representative
2 months ago
We are seeking a highly skilled and passionate Customer Service Agent to join our team at foodora. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers through various communication channels.
Your Key Responsibilities:
- Provide timely and effective responses to customer inquiries via chat, email, or phone.
- Work collaboratively with colleagues to create a world-class customer experience.
- Identify and resolve customer issues in a professional and empathetic manner.
- Stay up-to-date with product knowledge and company information to provide accurate and helpful responses.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Fluency in Swedish and English, both written and verbal.
- Previous experience in customer service or a related field is an asset.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- A competitive salary and benefits package.
- The chance to work with a leading food delivery company in Sweden.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
