Customer Service Representative
4 days ago
Tjänsten omfattar att vara en del av Customer Relations-teamet på huvudkontoret i Stockholm. Du kommer att vara en av de viktigaste kontaktytorna mot våra fantastiska kunder. Du älskar att överträffa kundens förväntningar och ser till att leverera med wow-faktor. Du är driven och vill bidra till att skapa affärsdriven service med fokus på hög kvalitet och ser fram emot att utveckla vår service tillsammans med resten av teamet.
Vad kommer du att göra?
• Ta emot och behandla inkommande ärenden via e-post, chatt och telefon som rör allt från service, produkt- och sortimentinformation, reklamationer, betalsystem samt generella frågor kopplat till Bangerhead.
Vem är du?
• Du är självgående och trivs med att ta ansvar och initiativ.
• Du har tidigare erfarenhet av kundservicearbete. Erfarenhet av Dixa är meriterande.
• Du är serviceinriktad, stresstålig och säljinriktad.
• Du har goda språkfärdigheter i svenska och engelska samt grundläggande IT-kunskaper.
• Du har kunskap om, samt allmänt intresse för skönhetsprodukter.
Vad erbjuder vi?
Bangerhead erbjuder dig en dynamisk och flexibel arbetsmiljö med stora utvecklingsmöjligheter. Vi är ett snabbväxande entreprenörsdrivet bolag inom en spännande och konstant utvecklande bransch och söker efter drivna individer som vill växa tillsammans med oss. Vi tror på frihet under ansvar och tycker att det ska vara kul att komma till jobbet. En inkluderande företagskultur med massor av team spirit är en självklarhet för oss och vill både utmana och utveckla dig såväl personligt som professionellt. Vi erbjuder alla våra medarbetare friskvårdsbidrag och tjänstepension. Självklart får du även en grym personalrabatt som du kan använda för att utforska vårt beauty-universum.
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