Senior Customer Service Manager
1 month ago
At Alstom, we are dedicated to providing innovative solutions for a greener and smarter mobility.
We have an exciting opportunity for a Senior Customer Service Manager in Stockholm, Sweden.
Your role will be to provide exceptional customer service, ensuring timely delivery of equipment and spare parts or railway vehicles. You will handle customer inquiries, provide quotations, and ensure customer satisfaction.
Main Responsibilities:
- Manage the customer relationship and influence upcoming business opportunities.
- Secure the profitability expected by management following the governance cycle.
- Built successful and long-term relationships with customers.
- Ensure customer satisfaction and resolve any concerns that may arise.
About You:
We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:
- Degree in Engineering or Business Administration.
- Experience or understanding of industry roles and daily interfacing with external stakeholders such as customers and suppliers.
- Familiarity with process improvement methodologies.
- Excellent organizational skills and time management.
- Willingness and drive for continuous improvement.
What We Offer:
Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also:
- Collaborate with transverse teams and helpful colleagues.
- Progress towards becoming a key influencer in the mobility solutions sector.
-
Quality Excellence Manager
4 weeks ago
Stockholm, Stockholm, Sweden nShift Full timeJob OverviewnShift is the leading global provider of cloud delivery management solutions. Our software is used by many of the world-leading e-commerce, retail, manufacturing, and 3PL shippers due to our extensive carrier network.We believe you are an experienced manager or consultant with a passion for improving quality and customer service excellence. You...
-
Customer Service Support Specialist
1 month ago
Stockholm, Stockholm, Sweden Grow-Talent Full timeThe role involves providing customer support directly to clients in a Swedish speaking environment. The ideal candidate will have strong communication skills and experience in a customer service environment.Key responsibilities include:Handling customer inquiries via phone, email, or chatEscalating issues to senior team members as neededProviding ongoing...
-
Senior Service Operations Lead
3 weeks ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full timeJob Title: Senior Service Operations LeadAbout Us:At Infotree Global Solutions, we strive to deliver exceptional services that meet the evolving needs of our customers. Our teams work diligently to ensure seamless service delivery and act promptly when issues arise.Key Responsibilities:Oversee the change approval process to maintain efficient service...
-
Senior Enterprise Solutions Manager
2 months ago
Stockholm, Stockholm, Sweden AWS EMEA SARL (Sweden Branch) - G54 Full timeAbout the RoleWe are seeking a seasoned professional to join our team as a Senior Enterprise Solutions Manager. As a trusted advisor to our largest and most committed customers, you will be responsible for building strong relationships and executing a long-term strategy to drive revenue, adoption, and growth.Key ResponsibilitiesDeveloping strong...
-
Customer Service Ambassador
2 months ago
Stockholm, Stockholm, Sweden EXANTE Full timeAbout EXANTEWe are a global wealth tech company that provides centralized trading solutions and B2B financial infrastructure.Our proprietary trading platform enables direct market access to +1M financial instruments, including stocks, ETFs, bonds, futures, and options, from a single multi-currency account.We are a fast-growing company with 600+ employees...
-
Service Desk Specialist
2 months ago
Stockholm, Stockholm, Sweden Fållan Kulturarenor Full timeAs a Service Desk Specialist at {company}, you will be the first point of contact for customers with technical queries and issues. Your role will involve providing timely and effective solutions to customers, ensuring that their needs are met and that they are satisfied with the service.Key responsibilities will include:Responding to customer inquiries and...
-
Stockholm, Stockholm, Sweden team Full timeAt team.blue, we're looking for a seasoned Senior Corporate Counsel to join our sustainable web services and hosting business in Sweden. As a key member of our Legal team, you'll play a crucial role in shaping the future of digital services.About UsWe're a leading provider of digital presence solutions through our portfolio of robust local brands (Loopia,...
-
Senior Governance Project Manager
1 month ago
Stockholm, Stockholm, Sweden Belmont Lavan Ltd Full timeJob Title: Senior Governance Project Manager - Contract ProfessionalAt Belmont Lavan Ltd, we are currently seeking an experienced Senior Governance Project Manager - Contract Professional to join our team. As a key member of our team, you will play a crucial role in delivering projects that meet the needs of our clients.About the Role:We are looking for a...
-
Enterprise Service Management Consultant
1 month ago
Stockholm, Stockholm, Sweden Matrix42 GmbH Full timeAbout the RoleAs an Enterprise Service Management Consultant at Matrix42 GmbH, you will play a key role in delivering and configuring Efecte products-based Enterprise Service Management solutions for our customers.You will possess a strong background in IT Service Management and a technical rather than process consultancy focus. Your expertise will enable...
-
Stockholm, Stockholm, Sweden Anyfin AB Full timeWe are Anyfin AB, a Stockholm-based company on a mission to revolutionize financial empowerment. As an Operations Agent, you'll play a vital role in our crusade against financial debt and interest rates.Your primary responsibility will be to provide top-notch customer service, ensuring that our users feel empowered to take control of their finances. This...
-
Airline Customer Service Professional
4 weeks ago
Stockholm, Stockholm, Sweden TUI Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as an Airline Customer Service Professional.Job SummaryThis is an exciting opportunity to work with a leading airline, delivering exceptional customer service and ensuring that our passengers have a memorable experience.You will be responsible for handling customer...
-
Stockholm, Stockholm, Sweden AVIAREPS Full timeJob DescriptionWe are seeking a highly skilled and customer-oriented individual to join our team as a Reservation & Ticketing Agent in Stockholm.Key Responsibilities:Ticketing and processing reservations in the corresponding systems with Sabre and Amadeus.Answer and assist both travel agencies and final customers via incoming phone calls and emails.Direct...
-
Stockholm, Stockholm, Sweden Cross Border Talents Full timeWe are seeking a skilled professional to provide exceptional customer service and support for an industry-leading company based in picturesque Lisbon, Portugal. The successful candidate will be responsible for communicating effectively with Swedish-speaking customers via various channels, providing accurate information, resolving inquiries in a timely...
-
Stockholm, Stockholm, Sweden Grow-Talent Full timeCustomer Service Representative Job Opportunity in BarcelonaWe are partnering with a prominent Outsourcing/BPO company to find a skilled Swedish-speaking Customer Service Representative for their office in Barcelona, Spain.About the RoleThis is a full-time position that involves handling customer inquiries via phone, email, chat, or automated alerts and...
-
Stockholm, Stockholm, Sweden PA Consulting Full timeWe are seeking an experienced Senior Financial Services Transformation Consultant to join our team in Stockholm.Company OverviewPA Consulting is a global innovation and transformation consultancy that helps businesses navigate the complex digital landscape. With over 4,000 specialists across 38 countries, we deliver results for clients through the...
-
Senior Enterprise Architect
1 month ago
Stockholm, Stockholm, Sweden LeanIX Full timeUnlock Your Potential as a Senior Solution EngineerAt LeanIX, we're looking for a talented Senior Solution Engineer to join our team. As a key member of our presales team, you'll be responsible for delivering technical presentations and demos to prospective customers, showcasing the value of our enterprise architecture management solutions.About the...
-
Senior Business Development Manager
4 weeks ago
Stockholm, Stockholm, Sweden IFS Full timeAerospace and Defence Sales OpportunityWe are seeking a seasoned Strategic Account Executive to join our team as a Senior Business Development Manager, focusing on the Aerospace and Defence sector. This role offers a unique chance to drive revenue growth from license and maintenance sales, lead complex sales pursuits, and nurture existing business...
-
Breakfast Service Manager
4 weeks ago
Stockholm, Stockholm, Sweden Nordic Hotels & Resorts Full timeHotel C Stockholm is seeking a skilled Breakfast Service Manager to oversee the smooth operation of our breakfast service. This key role will involve leading and inspiring a team to deliver exceptional guest experiences.Key Responsibilities:Develop and implement effective strategies to drive breakfast sales growthLiaise with the kitchen team to ensure...
-
Operations Specialist
4 weeks ago
Stockholm, Stockholm, Sweden Venair Group Full timeAbout Venair GroupAs a leading engineering and manufacturing company, we at Venair Group specialize in delivering innovative custom solutions for the most demanding sectors.With over 35 years of experience, our team has established itself as a reliable partner for companies seeking high-performance fluid transfer solutions.We have an extensive global...
-
Stockholm, Stockholm, Sweden Philips Full timeJob TitleField Service Operations Manager for Hospital MonitoringAbout the RoleWe are seeking a highly skilled Field Service Operations Manager to join our team in Sweden. As a key member of our operations team, you will be responsible for ensuring the successful delivery of our Hospital Monitoring System installations.Key ResponsibilitiesLead and manage a...