Customer Service and Sales Representative in Aviation

3 days ago


Stockholm, Stockholm, Sweden AVIAREPS Full time
Job Description

We are seeking a highly skilled and customer-oriented individual to join our team as a Reservation & Ticketing Agent in Stockholm.

Key Responsibilities:
  • Ticketing and processing reservations in the corresponding systems with Sabre and Amadeus.
  • Answer and assist both travel agencies and final customers via incoming phone calls and emails.
  • Direct sales to final customers.
  • Monthly billing of ticket sales and sales reports.
  • Responsible for the administration of groups and tour operator quotas.
  • Looking after tour operators, brokers, travel agencies, and corporate customers.
  • Assist sales managers with fare checks, benchmarks, etc.
Requirements:
  • Knowledge to deal with customers and provide customer service.
  • Vocational training or a comparable qualification.
  • Practical experience with an airline, a travel agency, a tour operator, or a call center.
  • A good level of English and Swedish/other languages is an advantage.
  • Passion, positive mindset, team spirit, and willingness to learn.
  • Commitment, flexibility, and the ability to work independently.
  • Work experience with a reservation system (Sabre/Amadeus).
Our Offer

We offer a competitive salary according to industry standards, ranging from €35,000 to €45,000 per year, depending on experience.

Pleasant and competent colleagues with a passion for their job in an international environment.

Dynamic work and motivated diverse team with a hands-on mentality.

5 weeks paid holiday in a year and additional pension.

Team activities on behalf of the company.



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