Airline Customer Service Professional
3 weeks ago
About the Role
We are seeking a dedicated and customer-focused individual to join our team as an Airline Customer Service Professional.
Job Summary
- This is an exciting opportunity to work with a leading airline, delivering exceptional customer service and ensuring that our passengers have a memorable experience.
- You will be responsible for handling customer inquiries, resolving issues, and providing information about our services and products.
- A strong communicator with excellent interpersonal skills, you will be able to build rapport with customers and colleagues alike.
- You will also contribute to the development of new ideas and initiatives to enhance the overall customer experience.
- In this role, you will have the opportunity to work in a dynamic environment, collaborating with various teams to achieve our goals.
Key Responsibilities
- Deliver exceptional customer service, responding to customer inquiries and resolving issues promptly and professionally.
- Provide accurate and timely information about our services and products to customers.
- Contribute to the development of new ideas and initiatives to enhance the customer experience.
- Work collaboratively with various teams to achieve our goals and objectives.
- Maintain a positive and professional attitude, even in challenging situations.
Requirements
To be successful in this role, you will need:
- An excellent communication and interpersonal skill set.
- The ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving and analytical skills.
- A passion for delivering exceptional customer service.
- Fluent Swedish and English language skills.
What We Offer
- A competitive salary: approximately 35000 SEK per month.
- A comprehensive benefits package, including access to our Benify portal with great discounts, life insurance, workers compensation insurance & occupational health insurances, wellness allowance, 3000 SEK, pension scheme according to ITP.
- The opportunity to work with a leading airline, contributing to the growth and success of our business.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment, where you can grow and develop your career.
About TUI
TUI is a leading travel company, committed to delivering exceptional experiences for our customers. We are passionate about innovation, quality, and customer satisfaction.
At TUI, we believe in creating a workplace culture that values diversity, inclusivity, and teamwork. If you are a motivated and customer-focused individual who shares our vision, we would love to hear from you
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