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Expert ITIL Service Management Professional
5 days ago
About the Role
This Applications Service Delivery Manager position is entirely customer-facing and involves managing and optimizing the delivery of SAP application services to end-users.
The successful candidate will be responsible for building strong relationships with stakeholders, understanding customer issues, and delivering end-to-end customer-driven solutions.
Main Responsibilities- Manage SAP application support and related functions to ensure optimal service delivery.
- Develop a deep understanding of ongoing projects to optimize service scope and delivery.
- Ensure accountability for service performance, customer satisfaction, and future demand forecasting.
- Service Management Expertise: Strong knowledge of ITIL frameworks and best practices.
- Client Relationship Management: Ability to build strong relationships with clients and stakeholders.
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ITIL Professional
4 days ago
Stockholm, Stockholm, Sweden Matrix42 AG Full timeRequirementsSolid experience in Presales, Solution Engineering, Consulting, or Technical Sales within Service and Endpoint Management.Strong ITSM/ITIL background, with knowledge of Cloud Computing, IT Operations Management, Automation, Orchestration, and Hybrid Cloud Management.
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IT Service Transition Professional
4 days ago
Stockholm, Stockholm, Sweden WSP Sverige AB Full timeJob SummaryAs a key member of the Enterprise IT Service Management Organisation, the Service Transition Manager will operate between Service Design and Service Operations to ensure effective, efficient and safe transition of new or modified services and processes into the operational environment.This role requires strong analytical and communication skills,...
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Service Change Manager
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Service Environment Management Expert
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Caverion IT Professional
2 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeCaverion IT Professional: A Career OpportunityAbout UsTN Sweden is a growing multi-cultural organization that offers a unique opportunity to work with a global Group IT team supporting our business in all Caverion operating countries in the Nordics and Central Europe.Role Overview:We are seeking an Application Support Expert to manage the operational...
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Service Transition Manager Role
4 days ago
Stockholm, Stockholm, Sweden WSP Sverige AB Full timeJob DescriptionWSP Sverige AB is undertaking a global transformation program to achieve the priorities and enablers defined for IT Services in support of our business strategy. This role is part of the Enterprise IT Service Management Organisation, reporting into the Practice Manager, Operational Readiness.The Service Transition Manager operates between...
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Transition Services Manager
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Stockholm, Stockholm, Sweden WSP Sverige AB Full timeJob OverviewWSP Sverige AB delivers innovative solutions to clients and maintains a robust IT operation to support employees worldwide. The Service Transition Manager will play a key role in ensuring effective, efficient and safe transition of new or modified services and processes into the operational environment.This role requires strong analytical and...
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IT Service Management Professional
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ITIL Processledare
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Technical Service Delivery Manager
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Stockholm, Stockholm, Sweden TN Sweden Full timeQualifications and SkillsWe are looking for a candidate with the following qualifications and skills:Proven Experience: 8+ years of experience in IT service management, with at least 3 years in a leadership role.Strong Knowledge of ITIL: Deep understanding of ITIL frameworks and their application in a large-scale IT environment.Leadership Skills:...
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Customer Communication Expert
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Stockholm, Stockholm, Sweden Professional Galaxy AB Full timeProfessional Galaxy AB is searching for a Customer Communication Expert to collaborate on building a Group Financial Crime Prevention (GFCP) capability for automated communication with our customers.Main ObjectivesDocument high-level customer communication requirements from GFCP units excluding Fraud Management.Host interviews or workshops with...
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Reliability and Scalability Expert
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Enterprise Service Management Consultant
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Stockholm, Stockholm, Sweden Tietoevry Full timeServicenow SpecializationTietoevry offers extensive experience in Servicenow-based IT service management platforms. This expertise enables us to create cutting-edge, tailored solutions for our customers. These customized solutions increase efficiency, productivity, and smooth execution of projects.Job ResponsibilitiesEngage in strategic partnership with our...
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Graduate IT Strategy Professional
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Stockholm, Stockholm, Sweden Kyndryl Full timeJob Description">As an IT Strategy Consultant at Kyndryl, you will be part of a global team that delivers highly complex consulting engagements that provide lasting and measurable value to our esteemed customers. Your journey as an IT Strategy Consultant will start with an immersive learning program, focused on building a core set of business and consulting...
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Application Support Expert
2 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeWe are currently seeking an Application Support Expert to join our Group IT Enterprise Systems team at TN Sweden.About the PositionThis is an exciting opportunity to work on the operational application management of several group-wide used Enterprise Applications in a global context. As an Application Support Expert, you will be part of a global Group IT...
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Technical Sales Expert Sweden
3 days ago
Stockholm, Stockholm, Sweden Matrix42 AG Full timeThe position of Technical Sales Expert Sweden is an exciting opportunity to join our sales team in Sweden. As a key member of our Presales organization, you will be responsible for designing and presenting innovative solutions to prospects and customers.Key RequirementsSolid experience in Presales, Solution Engineering, Consulting, or Technical Sales within...
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Expert Tech Quality Leader
4 days ago
Stockholm, Stockholm, Sweden Nordea Bank Norge ASA Full timeTechnical Expert for Reliability and ScalabilityJob Role:We are looking for an expert to ensure the reliability and scalability of our applications in Nordea by implementing best practices for their maintenance.About Our Team and MissionThe Application Maintenance Team within Technology Excellence and Innovation aims to lead technology to higher levels of...
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Service Management Projektmedlem
2 days ago
Stockholm, Stockholm, Sweden Sway Sourcing Sweden AB Full timeVårt uppdrag:Vår kund söker en erfaren projektkoordinator/assistent för att stödja ett Service Management-projekt.Arbetsuppgifter:Kartlägga processer och arbetsflödenInsamla och presentera relevant dataEkonomska översikter och kostnadsanalyserRiskbedömningar och stakeholder-analyserJämförelse med branschstandarder och bästa praxisSkapa och...
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Senior SAP Service Delivery Manager
5 days ago
Stockholm, Stockholm, Sweden JSS ASSOCIATES Full timeOverviewJSS ASSOCIATES seeks a highly skilled Senior SAP Service Delivery Manager to lead the delivery of SAP application services to end-users. This role involves managing and optimizing service delivery and support processes to meet high-performance standards.The ideal candidate will build strong relationships with stakeholders, understand customer issues,...
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IT Service Management Professional
4 days ago
Stockholm, Stockholm, Sweden Tietoevry Full timeCompany OverviewTietoevry is a leading provider of IT services and solutions in the Nordic market. We have a strong presence in the region and a reputation for delivering high-quality services to our clients.Job DescriptionWe are seeking an experienced ServiceNow Architect/Senior ServiceNow Consultant to join our team. In this role, you will be responsible...