Application Support Expert

1 day ago


Stockholm, Stockholm, Sweden TN Sweden Full time

We are currently seeking an Application Support Expert to join our Group IT Enterprise Systems team at TN Sweden.

About the Position

This is an exciting opportunity to work on the operational application management of several group-wide used Enterprise Applications in a global context. As an Application Support Expert, you will be part of a global Group IT team supporting our business in all Caverion operating countries in the Nordics and Central Europe.

Main Responsibilities:

  1. Ensure smooth delivery of IT services towards end-users by coordinating with IT Service Owners and vendors.
  2. Manage in-house applications across different business units, ensuring correct support flow of requests and incidents.
  3. Maintain customer satisfaction and application costs.
  4. Document and monitor assigned applications.
  5. Contribute to development projects and onboard new applications correctly.

Requirements:

  • Bachelor degree in IT or equivalent.
  • Experience in application management.
  • Strong understanding of IT operations, preferably ITIL.
  • Excellent communication skills in English and at least one Scandinavian language (Finnish or German).


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