
AWS Enterprise Support Expert
4 days ago
Sector: Sales and Business Development
Role: Manager
Contract Type: Permanent
Hours: Full Time
We're a leading provider of cloud-based services, dedicated to helping businesses scale and grow. With a strong focus on innovation and customer satisfaction, we're committed to delivering exceptional results.
The RoleThis position involves working closely with our Enterprise Support customers to drive their adoption and use of AWS services. You'll develop trusting relationships with customers, understand their business needs and technical challenges, and provide expert advice and guidance to help them achieve their goals.
Main Responsibilities- You'll craft and execute strategies to drive customer adoption and use of AWS services.
- Advise on solutions and provide technical guidance to customers.
- Develop trusting relationships with customers and understand their business needs and technical challenges.
- Drive technical discussions regarding incidents, trade-offs, and risk management.
We're looking for someone with experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, or Cloud Architect. A deep understanding of operational parameters and troubleshooting for a combination of compute, storage, networking, CDN, databases, DevOps, Big Data and Analytics, Security, and Applications Development is essential.
Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform is a plus. Additionally, programming or scripting skills with a combination of Java, Python, Perl, Ruby, C#, and/or PHP are a plus but not a requirement.
BenefitsWe offer a competitive compensation package, including healthcare, employee assistance programs, and global mobility opportunities. As a member of our team, you'll also have the chance to receive mentorship and gain AWS certifications.
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