Enterprise Service Management Consultant

4 days ago


Stockholm, Stockholm, Sweden Tietoevry Full time
Servicenow Specialization
Tietoevry offers extensive experience in Servicenow-based IT service management platforms. This expertise enables us to create cutting-edge, tailored solutions for our customers. These customized solutions increase efficiency, productivity, and smooth execution of projects.

Job Responsibilities
  • Engage in strategic partnership with our customers to identify needs and tailor-made solutions based on expert assessment of current operations.
  • Create effective ServiceNow plans for project implementation, utilizing pre-existing know-how and staying up-to-date with the latest updates from the industry.
  • Expertly implement our developed systems to provide seamless integration with existing operations.
  • Work closely with our cross-functional teams to guarantee high-quality delivery and dedicated support to our customers during all phases of the project.

Requirements
  • Sound knowledge of Servicenow architecture, development methodologies, and itil-based processes.
  • Strong communication skills with ability to articulate complex information to various audiences.
  • Able to adapt to fast-paced environments and prioritize multiple tasks under pressure.
  • Background in application development or related field strongly preferred.
  • Highly familiarized with IT infrastructure & cloud computing along with a desire to expand your horizons beyond software.
  • Knowledge of scalability, security, data analytics, artificial intelligence, and other emerging technologies beneficial but not mandatory.


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