Customer Communication Expert

4 days ago


Stockholm, Stockholm, Sweden Professional Galaxy AB Full time

Professional Galaxy AB is searching for a Customer Communication Expert to collaborate on building a Group Financial Crime Prevention (GFCP) capability for automated communication with our customers.

Main Objectives
  • Document high-level customer communication requirements from GFCP units excluding Fraud Management.
  • Host interviews or workshops with representatives from Sanctions, KYC, TM, and FM units.
  • Develop business requirements using Use Cases (UML diagrams + necessary text).
Expected Outcomes
  1. A detailed report outlining the work completed, explaining different GFCP units' needs.
  2. A set of business requirements presented in Use Cases, suitable for senior managers.

We value experience working with banks/financial services and knowledge of Fraud Management principles.



  • Stockholm, Stockholm, Sweden Alfa Laval Full time

    Customer Delivery ExpertWe are seeking a dedicated customer delivery expert to manage customer projects in the Engineering & Supply Business Unit.As a seasoned project manager, you will be responsible for ensuring timely delivery, scope accuracy, and budget compliance. Your technical expertise and project management skills will enable you to oversee...


  • Stockholm, Stockholm, Sweden ASSA ABLOY AB Full time

    SUCCESSFUL COMMUNICATION IS KEY TO OUR GROWTH AND DEVELOPMENT AT ASSA ABLOY GLOBAL SOLUTIONS. We seek a highly skilled communications expert to support our Marketing Communications team.This key position involves developing and implementing communication strategies across multiple channels, including intranet, webinars, live studios, social media, blogs,...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Key Role: Customer Solutions ExpertWe are seeking a highly skilled Customer Solutions Expert to join our team at TN Sweden. As a key member of our staff, you will be responsible for implementing patient monitoring solutions at customer sites, ensuring successful installations and positive experiences.This role requires travel to customer locations within...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Customer Experience Expert:Automated Customer Experience ExpertAbout the Position:We are seeking an experienced Automated Customer Experience Expert to join our team at TN Sweden. As a Senior Marketing Automation consultant, you will play a critical role in helping our clients deliver exceptional customer experiences and optimize their marketing campaigns.TN...


  • Stockholm, Stockholm, Sweden Vipas Full time

    We are seeking an expert AOSP and Custom Solutions Expert to join our team at Vipas.The successful candidate will be responsible for collaborating with a creative and problem-solving team focused on developing innovative solutions for automotive infotainment systems.Key Responsibilities:Develop and implement high-performance Android Automotive solutions,...


  • Stockholm, Stockholm, Sweden Remotion Full time

    Remotion is a cutting-edge organization that seeks an experienced consultant to join our team. As a Customer Experience Expert, you will play a crucial role in driving digital transformation in the Swedish and Nordic markets.Job OverviewOur organization is guided by agile principles, cross-functional teams, and dual leadership. We foster a culture that...


  • Stockholm, Stockholm, Sweden Okta, Inc. Full time

    As an expert in customer identity, you will play a critical role in helping Okta's customers address their identity management challenges.This role requires a deep understanding of authentication and authorization protocols and frameworks, such as SAML, OIDC, and OAuth.You will demonstrate expertise in developing web-based solutions that meet business...


  • Stockholm, Stockholm, Sweden Paradox Full time

    About the RoleWe are seeking a highly motivated Results-Driven Business Developer to join our team as a Customer Acquisition Expert. As a key member of our sales team, you will be responsible for driving business growth through the creation of new opportunities and the acquisition of new customers.Key Responsibilities:Customer Acquisition: Identify, engage,...


  • Stockholm, Stockholm, Sweden SEB group Full time

    Job Description:The role of the Communication Officer for our Corporate & Private Customers division is a key part in positively shaping the future with responsible advice and capital. You will work closely with the leadership team and other departments to develop and implement effective communication strategies and plans. As a skilled communicator, you will...


  • Stockholm, Stockholm, Sweden Riverty Full time

    We are looking for a skilled Marketing Communications Expert to develop and execute effective marketing communications strategies.Key Responsibilities:Align marketing communications strategies with marketing objectives.Write and edit clear, engaging Swedish copy.Conduct research and stay up-to-date on industry trends.Optimize content for search engines.Lead...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    As a solution architect in telephony, you will be responsible for driving innovation and delivering exceptional customer experiences within the Microsoft Teams platform. Our team is committed to transforming the way our customers communicate, and we need your expertise to make it happen.Solution Architect in TelephonyYou will work closely with clients to...


  • Stockholm, Stockholm, Sweden Stillfront Full time

    We are looking for a Financial Communications Expert to support our efforts in communicating our financial performance and ESG initiatives to investors, sell-side analysts and the broader financial community.Key responsibilities:Serve as a point of contact for sell-side analysts, institutional investors and shareholdersPrepare and present financial,...

  • Customs Expert

    4 days ago


    Stockholm, Stockholm, Sweden Vipas Full time

    Job OverviewVipas AB is a leading provider of innovative solutions in telecom, automotive, retail, and banking. We are seeking a highly skilled Customs Specialist to support our import/export processes and ensure compliance with local regulations in Sweden.Main ResponsibilitiesResolve complex issues related to imports/exports shipments, ensuring timely...


  • Stockholm, Stockholm, Sweden Wayfinder Full time

    Job Overview:We are looking for a Brand Communications Expert to develop and execute a comprehensive brand strategy that enhances our reputation, builds awareness, and drives business growth.Responsibilities:Develop and implement a brand strategy that aligns with our business objectives and targets.Create high-quality content that showcases our brand...


  • Stockholm, Stockholm, Sweden Vipas Full time

    Job Title: Custom Jira Development ExpertWe are seeking a skilled Custom Jira Development Expert to join our team at Vipas AB. As an experienced professional in Atlassian tools, you will develop and maintain custom Jira solutions for our clients.About Vipas ABVipas AB is a growing IT consulting company delivering tailored solutions using cutting-edge...


  • Stockholm, Stockholm, Sweden Henkel AG & Co. KGaA Full time

    Henkel's Inside Sales team is responsible for generating revenue and driving business growth.ResponsibilitiesIdentify and pursue new business opportunities in the market.Develop and execute sales strategies to achieve business goals.Build strong relationships with customers and distributors.Provide expert advice and guidance to customers on Henkel's products...


  • Stockholm, Stockholm, Sweden Globalconnect Full time

    Empowering Customer SuccessAt GlobalConnect, we're committed to delivering secure and future-proof solutions. As our Customer Journey Expert, you'll be instrumental in refining the activation process, developing targeted campaigns, and ensuring seamless customer experiences.Your Key Tasks:Analyze activation performance, optimize workflows, and generate...


  • Stockholm, Stockholm, Sweden Qred Holding AB Full time

    Qred Holding AB is a fast-growing fintech scale-up bank, empowering entrepreneurs and revolutionizing the financial industry. As a Danish-speaking Customer Success Expert, you will play a vital role in driving customer satisfaction and loyalty.About QredWe are a well-capitalized, founder-led company with a flat organization, characterized by fast decisions...


  • Stockholm, Stockholm, Sweden Huawei Sweden R&D Full time

    Are you passionate about wireless technology and innovation? Do you want to make a difference in shaping the future of wireless systems?Job DescriptionAs a Wireless Communications Expert at Huawei Sweden R&D, you will be responsible for developing professional vision and leading wireless systems technology direction.Develop Professional Vision: Gain deep...


  • Stockholm, Stockholm, Sweden Swedish Match Full time

    About the RoleAs Sales Order Specialist, you will play a key role in driving our commercial transformation. You will maintain regular communication with business customers and distributors, collaborate with third-party suppliers, and register and review sales orders in SAP.This is a temporary contract for 12 months, with the possibility of extension. You...