Customer Support Operations Manager

7 hours ago


Stockholm, Stockholm, Sweden Merck Full time

About the Job:

We are a leading company in the Livestock Animal Health and Technology sectors. Our goal is to provide top-notch customer support to our customers in the Nordic region.

We are seeking a highly skilled Customer Support Team Lead to lead our customer support teams in the Nordic region. The ideal candidate will possess a strong understanding of the industry and the ability to drive results.

The role involves overseeing and inspiring the Nordic support team, focusing on performance management and professional development. Additionally, you will collaborate with business leaders to create strategic plans for customer support that align with our overall objectives.

Familiarity with Business-to-Consumer techniques and various Enterprise Resource Planning systems is essential. Excellent communication, leadership, and organizational skills are also required.

About the Company:

We are a leading company in the Livestock Animal Health and Technology sectors. Our mission is to deliver innovative solutions that improve animal health and productivity. We welcome applicants from diverse backgrounds and experiences to join our dedicated team.



  • Stockholm, Stockholm, Sweden Kisi Full time

    We are Kisi, a pioneering physical security technology company that's revolutionizing the way businesses access and secure their spaces.Our mission is to empower seamless, cloud-based access to offices, facilities, and buildings. We strive to create an ecosystem where spaces are securely connected and accessible without boundaries.In this role, you will lead...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    TN Sweden is changing the face of recruitment with our innovative Employer Branding and ATS SaaS platform. We're seeking a highly skilled Spanish Customer Support Manager to join our Customer Success department and take care of our Spanish/EU clients.As a Spanish Customer Support Manager, you'll be responsible for providing exceptional customer service,...


  • Stockholm, Stockholm, Sweden Hemnet AB Full time

    Key Responsibilities">">Oversee customer service operations and ensure high service standards are maintained">Analyze customer feedback and identify trends to improve the customer experience">Optimize workflows and enhance the way we work">Ensure all customer service documentation is up to date">Identify revenue-driving opportunities through customer...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    At TN Sweden, we are seeking a talented Financial Operations Manager to join our team. This role is responsible for providing financial management and operational support to our customers within the correct time frame.Key responsibilities include having good knowledge of our applications, being able to prepare routines and reports, and contacting customers...


  • Stockholm, Stockholm, Sweden A-Talent Tech Management Sweden AB Full time

    Sales Administrator Job Summary:This position involves managing customer orders, operational customer requests, order confirmations, delivery follow-ups, and logistics handling in collaboration with Key Account Managers. The ideal candidate will have experience in sales, purchasing, and logistics, as well as excellent communication and negotiation...

  • Support Manager

    7 hours ago


    Stockholm, Stockholm, Sweden Merck Full time

    About Us:We are a leading company in the Livestock Animal Health and Technology sectors. Our vision is to deliver innovative solutions that improve animal health and productivity.We are seeking a highly skilled Customer Support Operations Manager to lead our customer support teams in the Nordic region. The ideal candidate will possess a strong understanding...


  • Stockholm, Stockholm, Sweden Ebbot Full time

    About the RoleWe are seeking a skilled professional to fill the role of Customer Implementation Manager at Ebbot.In this position, you will be responsible for designing and implementing customized solutions for our customers. This will involve proposing solutions that address specific customer needs and ensuring that these solutions meet our high standards...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We are looking for an experienced Operations Support Analyst to join our team at TN Sweden. As an Operations Support Analyst, you will provide critical support to the sales team by analyzing data, identifying trends, and developing actionable insights.Key Responsibilities:Analyze sales data and identify trends and patterns to inform business...


  • Stockholm, Stockholm, Sweden Nordea Bank Norge ASA Full time

    Nordea Bank Norge ASA is committed to providing innovative solutions to its customers. As a Production Operations Manager, you will be instrumental in building a team that can deliver high-quality services while ensuring the security and compliance of our applications.This role requires a deep understanding of ITIL Service operation and transition processes,...


  • Stockholm, Stockholm, Sweden Lime Technologies Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and have a knack for building strong relationships?Job Description:We're seeking an experienced Customer Support Specialist to join our team at Lime Go. As a key member of our Revenue Operations team, you'll play a critical role in shaping our...


  • Stockholm, Stockholm, Sweden Finance Recruitment Sweden AB Full time

    Tobii Dynavox assists people with disabilities to do what they once did or never thought possible. The mission 'Power to Be You' enables customers to express themselves, connect with the world, and pursue independence through everyday activities and extraordinary feats.The Business Controller will be part of a global team spanning offices in the US, Sweden,...


  • Stockholm, Stockholm, Sweden Pigello Full time

    Vi söker en kunnig och engagerad Customer Support Manager till vårt team. Rollen innebär att du ska ansvara för att leverera bästa möjliga service till våra kunder. Dina arbetsuppgifter kommer att inkludera att skapa och stärka kundrelationer, hjälpa nya och existerande kunder att använda vårt system på ett effektivt sätt samt att kontinuerligt...


  • Stockholm, Stockholm, Sweden Buddywise Full time

    Job OverviewWe are seeking an exceptional Operational Support Specialist to collaborate with the Chief of Staff in developing crucial operational business tasks. This role is ideal for detail-oriented individuals who excel in multitasking and financial analysis.The selected candidate will assist with financial and operational tasks, such as invoicing and...


  • Stockholm, Stockholm, Sweden Epiroc Full time

    About EpirocEpiroc is a global leader in the design, manufacture, and delivery of innovative solutions for the mining, infrastructure, and natural resources industries. Our company operates in over 150 countries, serving a diverse range of customers who share our passion for improving productivity, safety, and sustainability. We are driven by a desire to...


  • Stockholm, Stockholm, Sweden Mynt Full time

    About MyntAt Mynt, we are changing business banking forever. Our digital software, coupled with corporate cards and payments infrastructure, empowers businesses to manage their finances more efficiently.We are currently seeking a highly motivated individual to join our customer success team. As a key member of our team, you will work closely with our other...


  • Stockholm, Stockholm, Sweden SallyQ AB Full time

    About the RoleAs our Supply Chain Manager, you will play a crucial role in operations, ensuring seamless delivery of in-house manufactured products to customers worldwide. You will lead the supply chain team of 5 people and be responsible for providing a high service level, making sure products reach customers cost-effectively with optimized inventory...


  • Stockholm, Stockholm, Sweden A-Talent Tech Management Sweden AB Full time

    Job Description:We are seeking an experienced Sales Administrator to join our team at A-Talent Tech Management Sweden AB. As a Sales Administrator, you will play a critical role in managing customer orders, operational customer requests, order confirmations, delivery follow-ups, and logistics handling.Your responsibilities will include collaborating with Key...


  • Stockholm, Stockholm, Sweden H&M group Full time

    About WeekdayWeekday is a part of H&M Group, a global fashion leader known for its affordable and sustainable clothing. We're committed to creating a positive impact on people and the planet.We believe that fashion should be accessible to everyone, regardless of background or budget. That's why we offer a wide range of stylish and versatile clothing at...


  • Stockholm, Stockholm, Sweden Merck Full time

    Job Description:We are seeking a highly skilled Regional Customer Experience Leader to lead our customer support teams in the Nordic region. The ideal candidate will demonstrate strong leadership behaviors, including ethics, integrity, and a results-driven mindset.The role involves overseeing and inspiring the Nordic support team, focusing on performance...


  • Stockholm, Stockholm, Sweden Amazon Full time

    Technical LeadershipAs an AWS Technical Account Manager, you will be a technical leader, working closely with customers to craft and execute strategies that drive adoption and use of AWS services. Your technical acumen and customer obsession will enable you to drive technical discussions and advocate for the customer.You will develop trusting relationships...