Contact Center Manager

About the RoleWe are seeking an experienced professional to lead our Anaplan Center of Excellence (COE) and drive the implementation of financial planning and analysis (FP&A) solutions using Anaplan.Key Responsibilities:Establish and manage the SAS Anaplan COE, overseeing projects and facilitating design sessions to deliver solutions that meet business...

Job SummaryWe are currently seeking an experienced Customer Service Team Leader to lead and supervise a team of approximately 10 customer advisors.This role involves overseeing daily operations, driving high performance, and ensuring adherence to company policies and service standards.The successful candidate will have strong leadership skills, excellent...

As a Service Excellence Leader, you will play a vital role in driving customer satisfaction and loyalty at Fortum. This role involves leading our customer service team, mentoring team members, and implementing process improvements to enhance efficiency and customer satisfaction.About the RoleYour key responsibilities include:Customer Experience: Ensuring...

Vattenfall bietet eine Herausforderung, die Ihre Fähigkeiten als IT-Experte:in fordert. Unsere Abteilung Systems Support sucht nach einem engagierten Mitarbeiter:in, der:die die Weiterentwicklung unserer Contact-Center-Plattform (Genesys Cloud) verantwortet.

We are seeking an experienced Team Development Coordinator to join our customer service team at Fortum. In this role, you will be responsible for developing team skills, mentoring team members, and driving high performance to meet organizational objectives.About the RoleYour key responsibilities include:Team Development: Developing team skills through...

Job OverviewWe are seeking a seasoned Customer Service Team Leader to drive team performance and ensure exceptional customer satisfaction.This role involves overseeing daily operations, mentoring team members, and fostering a culture of excellence within the contact center environment.The ideal candidate will possess strong leadership skills, excellent...

We are seeking a dynamic and experienced professional to lead our customer service team as Customer Service Director. The role involves overseeing daily operations, mentoring team members, and driving high performance to meet organizational goals.About the RoleYour key responsibilities include:Leading Team Members: Guiding and supporting team members in...

SAS is a dynamic and growing company that offers extensive opportunities for professional development in an international working environment.Job DescriptionWe are seeking a Senior Business Controller to join our team at SAS Ground Handling Sweden. The successful candidate will be responsible for overseeing the overall performance and financial management of...

Job SummaryWe are seeking a highly skilled Wind Energy Business Partner to join our international Offshore HR team.The successful candidate will be responsible for:Supporting Senior P&C Business Partners in driving the HR strategy.Acting as a trusted advisor to Senior leadership and supporting them in developing their organization and leadership.Facilitating...

Ihre AufgabenKontinuierliche Optimierung und konzeptionelle Weiterentwicklung der im Customer Service genutzten Contact-Center-Plattform (Genesys Cloud)Effizienzsteigerung von tagesbetrieblichen Aufgaben und Plattform-bezogenen Maßnahmen durch Beistellung und Definition von LösungsansätzenSchnittstellenbezogene Weiterentwicklungen im Zusammenspiel mit dem...

The OpportunityWe are seeking a highly skilled Regional AI Solutions Manager to join our Regional AI Solution Sales Team in Sweden or Denmark. In this role, you will be responsible for developing connections at all levels of a client's business and using your insight to identify and create new opportunities.You will work closely with cross-functional...

We are seeking a Senior Business Growth Manager to join our Business Development team. The role is responsible for driving the governance of our development portfolio and developing our trading and dispatching systems and processes.As a Business Development Specialist, you will be part of driving business growth through market adaptation, enhancing value...

Vårdservice - RollenSEB söker nu legitimerad sjuksköterska med gedigen medicinsk erfarenhet. Om rollen består av att arbeta med telefonrådgivning och försäkringsmedicinska skadereglering.UppdragetVårdservice är ett medicinskt Contact center som hanterar SEBs kunders vårdförsäkringsärenden. Verksamheten består av 28 sjuksköterskor. De tar emot...

About the JobWe are seeking a highly motivated Commercial Manager to join our team in Sweden.The successful candidate will be responsible for managing and developing our existing customer portfolio, developing strong relationships with customers, and driving customer satisfaction.This role requires a proactive approach to clients, colleagues, and...

Nordic Customs Specialist LeadWe seek an accomplished Nordic Customs Specialist Lead to spearhead our customs team in ensuring regulatory compliance and process optimization.About the PositionThe Nordic Customs Specialist Lead will be responsible for creating and executing our customs strategy, managing compliance with customs regulations, identifying...

As a leader in cloud business, you will drive the growth and success of our public cloud team by bringing your expertise and vision to life. With an entrepreneurial mindset, you will lead a highly skilled team, expanding its capabilities and impact while ensuring we remain at the forefront of the industry.Key ResponsibilitiesBusiness DevelopmentDevelop a...

Job TitleA commercially driven sales representative is needed to manage and develop our existing customer portfolio for Swedish clients.This role involves developing strong relationships with customers to gain a deep understanding of their products and long-term business strategies.The ideal candidate will support the development and implementation of sales...

Global Key Account ManagementThe role will focus on building a global integrated partnership with selected accounts based on global agreements, driving new product introductions actively with technology centers at customers, and growing our business at these accounts exponentially with increased market share and expanded technical scope.Key...

Empowering Medical ProfessionalsOmda delivers solutions that enhance patient safety and improve healthcare outcomes by empowering medical professionals and emergency responders. Our Laboratory Information Management Systems (LIMS) business area provides comprehensive support for all aspects of blood, cell and tissue management, with 180 blood centers across...

Our Vision:We aim to be The favorite carrier of the Nordics.We are in a constant transformation and work consistently to develop both our offer and our employees.Contact Information:If you have any questions or concerns, please contact manager Beatrice Dahlström at beatrice.dahlstrom@postnord.com.