
Director of Customer Service Excellence
3 days ago
As the Head of Global Service Desk, you will be responsible for managing all service desks L0/L1 within Orange Cyberdefense, ensuring a high degree of standardization and automation across our different delivery hubs.
Key Responsibilities:
- Strategic planning and implementation of service desk operations.
- Capacity management and resource allocation.
- Quality of service follow-up and improvement.
- People management of service desk team leaders and managers within Global Operations.
Benefits:
- Comprehensive health insurance.
- Retirement savings plan.
- Flexible work arrangements.
- Professional development opportunities.
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Customer Service Engineer
3 days ago
Malmo, Skåne, Sweden Telavox Full timeTelavox: Revolutionizing Customer SupportWelcome to Telavox, where innovation meets exceptional customer service. We're seeking a seasoned Customer Service Engineer to join our global support team and help deliver unparalleled experiences to our clients. If you're passionate about tackling technical challenges and driving customer satisfaction, this role is...
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Customer Service Expert
6 days ago
Malmo, Skåne, Sweden Descartes Systems Group Full timeDescartes Systems Group: Enabling Efficient Supply ChainsThe need for streamlined, secure, and agile supply chain operations has become increasingly crucial. By combining innovative technology with powerful trade intelligence, Descartes helps organizations optimize their logistics and transportation processes.We're one of the most broadly deployed logistics...
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Senior Customer Service Representative
6 days ago
Malmo, Skåne, Sweden Apsis International AB Full timeKey ResponsibilitiesThis role requires a high level of professionalism, excellent communication skills, and a customer-centric mindset. The successful candidate will be responsible for:Providing exceptional customer service across various channels, including telephone, email, and chat.Processing customer inquiries promptly and accurately, providing tailored...
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Senior Danish Customer Service Specialist
6 days ago
Malmo, Skåne, Sweden TN Sweden Full timeJob Description:We are seeking a highly skilled and fluent Danish speaker to join our team at TN Sweden as a Senior Danish Customer Service Specialist.This role involves working with the biggest Search Engine Platform in the world, providing exceptional customer service and technical support to clients.Main Responsibilities:Develop and maintain strong...
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Customer Service Engineer
6 days ago
Malmo, Skåne, Sweden Brainlab Ltd. Full timeAt Brainlab Ltd., we're accelerating precision in oncology by providing clinical professionals with innovative solutions for faster and more precise treatments.Job DescriptionWe're seeking a home office-based field service engineer to support our customers in radiotherapy and radiosurgery. As a key member of our team, you'll provide after-sales service for...
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Customer Service Representative
6 days ago
Malmo, Skåne, Sweden TN Sweden Full timeJob Title:CUSTOMER SERVICE & LOGISTIC SPECIALISTAbout the Role:We are seeking a detail-oriented and self-driven individual to join our Supply Chain Team as a Customer Service & Logistic Specialist. This role involves ensuring high-quality order management and delivery processes, as well as monitoring customer deliveries in coordination with our 3PL.Key...
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Technology Operations Director
6 days ago
Malmo, Skåne, Sweden Sofigate Oy Full timeWe're looking for a highly skilled Technology Operations Director to join our team as an IT Project Manager. In this role, you will be responsible for managing customer projects, from implementing large platforms or AI to delivering new IT applications.About the RoleThis is an exciting opportunity to grow with a dynamic company that's passionate about...
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Executive Director of External Alliances
6 days ago
Malmo, Skåne, Sweden Mantell Associates Full timeJob Title: Director of Strategic PartnershipsMantell Associates is partnered with a cutting-edge Contract Development and Manufacturing Organization (CDMO) to find a highly skilled professional for this key role.Key Responsibilities:Forge, develop, and conclude business agreements that drive revenue growth and expansionDirect outreach initiatives to...
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IT Service Director
4 days ago
Malmo, Skåne, Sweden Resurs Bank AB Full timeAbout the JobThis is a unique opportunity to join Resurs Bank AB as an IT Service Manager and lead the development of our Digital Workplace. You will create a culture focused on usability and simplicity, ensuring a secure and collaborative digital workspace that meets the needs of our customers and employees.Key ResponsibilitiesDevelop and implement service...
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Sustainability Director
5 days ago
Malmo, Skåne, Sweden TN Sweden Full timeJob OverviewWe are seeking a passionate and experienced Sustainability Director to join our team at Beijer Ref AB. As a key member of our leadership team, you will be responsible for driving our sustainability initiatives and making a significant impact on our operations and the industry.About the CompanyBeijer Ref AB is a global leader in refrigeration and...
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Service Delivery Director Lead
6 days ago
Malmo, Skåne, Sweden Telavox Full timeTelavox seeks a strategic leader to oversee critical operator projects and drive innovation, efficiency, and quality in telecom and cloud communication solutions.About the RoleThis leader will align technical delivery with business objectives by leading major customer engagements, overseeing complex projects, and ensuring solutions meet the highest...
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Watu Credit Customer Partnership Director
6 days ago
Malmo, Skåne, Sweden Watu Credit Full timeJob SummaryWe are seeking a seasoned Customer Success Manager to join our team at Watu Credit. This role is critical to ensuring the success of our customers.The successful candidate will have 3-5 years of experience in customer success, account management, or a related field, and a bachelor's degree. They will be responsible for engaging with customers,...
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Customer Engagement Expert
4 days ago
Malmo, Skåne, Sweden Columbus Sverige Full timeJob DescriptionAs a Solution Consultant, you will join a global team of experts and report directly to our Solution Director for M3. At Columbus, we are scaling up to transform how we deliver solutions and win customer trust. You will become an important team member in our pre-sale efforts, combining business acumen and exceptional presentation skills to...
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Technology Innovation Director
6 days ago
Malmo, Skåne, Sweden Inter IKEA Systems Service AB Full timeWe are embarking on a transformative journey to revolutionize our digital capabilities at Inter IKEA Group. Our goal is to unite core business processes, people, data, and technology to propel the company towards an even better future as a home furnishing retailer.About the RoleAs a Platform Leader, you will play a pivotal role in shaping the direction of...
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Sales and Customer Specialist
5 days ago
Malmo, Skåne, Sweden TN Sweden Full timeCompany Overview">We are a leading provider of printed circuits boards and custom-made electro-mechanical parts.Our team is dedicated to delivering exceptional service and solutions to our customers worldwide.Salary and Benefits">We offer a competitive salary based on experience and qualifications.A comprehensive benefits package, including health insurance...
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Head of IT Support and Services
3 days ago
Malmo, Skåne, Sweden TN Sweden Full timeAre you looking for a challenging role that combines strategic leadership with technical expertise? As the Head of Global Service Desk at TN Sweden, you will lead a team of professionals who provide critical support services to our customers.Your primary responsibility will be to oversee the consolidation of our different delivery hubs, ensuring a seamless...
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Technical Customer Service Representative
6 days ago
Malmo, Skåne, Sweden TN Sweden Full timeJob Summary:We are seeking a Technical Customer Service Representative (Danish) to join our team at TN Sweden. This role involves providing exceptional technical support and customer service to our clients.Main Responsibilities:Respond to technical queries from clients in a timely and professional manner.Troubleshoot technical issues and provide...
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Global Process Improvement Director
1 week ago
Malmo, Skåne, Sweden Gruffman - Malmö Full timeRosti is a leading contract manufacturer with a rich history of delivering innovative solutions to its customers.Job DescriptionThe Business Systems Director will play a key role in shaping the future of our business processes, BI Tool, and ERP Systems.Develop and implement business process improvements that drive efficiency and reduce costs.Lead the D365...
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Product and Service Delivery Director
3 days ago
Malmo, Skåne, Sweden Deploja Full timeJob DetailsAs an Engineering Manager at Deploja, you will play a critical role in driving innovation and improving processes within our product and service delivery teams.ResponsibilitiesKey responsibilities include:Developing and executing product and service roadmaps.Collaborating with cross-functional teams to drive innovation and improve...
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Customer Support Professional
1 week ago
Malmo, Skåne, Sweden TN Sweden Full timeJob DescriptionAs a Customer Support Professional, you will play a critical role in ensuring that our customers receive exceptional technical assistance and support. Your responsibilities will include installing SW/HW upgrades, performing electrical safety tests, and documenting services according to Brainlab policies.To succeed in this role, you must...