IT Service Director

4 days ago


Malmo, Skåne, Sweden Resurs Bank AB Full time
About the Job

This is a unique opportunity to join Resurs Bank AB as an IT Service Manager and lead the development of our Digital Workplace. You will create a culture focused on usability and simplicity, ensuring a secure and collaborative digital workspace that meets the needs of our customers and employees.

Key Responsibilities
  • Develop and implement service offerings that meet business needs and exceed customer expectations.
  • Collaborate with internal teams and external partners to design and deliver effective services and enhancements.
  • Monitor service performance, identify areas for improvement, and proactively address potential issues.
  • Work with lifecycle management, document software, systems, procedures, and changes.
Requirements
  • 4-5 years of experience in the Digital Workplace domain, preferably as a former Service Owner.
  • Good project management skills, focusing on service design and transition.
  • Effective communication and interpersonal skills.
  • English professional working proficiency.
What We Offer

You will work in a dynamic environment where your contributions make a real impact on our customers and employees. Your role will offer opportunities for growth, collaboration, and innovation, while contributing to the success of our Digital Workplace initiative.



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