Customer Growth Strategist

2 days ago


Danderyds Kommun, Sweden HVD Group Full time

HVD Group seeks a Customer Growth Strategist to drive commercial success through effective customer engagement and retention strategies in Sweden.

About This Opportunity
  • This role involves developing and executing retention marketing programs to increase user engagement, product adoption, and reduce churn.
  • You will work closely with cross-functional teams to identify opportunities for growth and implement strategies to achieve business objectives.
Responsibilities
  1. Design and implement multi-channel retention marketing campaigns to drive customer engagement and loyalty.
  2. Manage customer communications, including emails, webinars, and in-product notifications, to keep customers informed about new features and product enhancements.
  3. Monitor and analyze retention metrics to inform decision-making and optimize marketing strategies.
  4. Develop and maintain relationships with key stakeholders, including sales teams and product departments.
Skills and Qualifications
  • Proven experience in customer engagement and retention marketing, preferably in B2B or SaaS industries.
  • Strong analytical skills, with the ability to measure the impact of marketing efforts and make data-driven decisions.
  • Excellent communication and interpersonal skills, with fluency in Swedish and strong English proficiency.
  • Collaborative mindset, with the ability to work effectively with cross-functional teams.


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