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Customer Growth Strategist
2 days ago
HVD Group seeks a Customer Growth Strategist to drive commercial success through effective customer engagement and retention strategies in Sweden.
About This Opportunity- This role involves developing and executing retention marketing programs to increase user engagement, product adoption, and reduce churn.
- You will work closely with cross-functional teams to identify opportunities for growth and implement strategies to achieve business objectives.
- Design and implement multi-channel retention marketing campaigns to drive customer engagement and loyalty.
- Manage customer communications, including emails, webinars, and in-product notifications, to keep customers informed about new features and product enhancements.
- Monitor and analyze retention metrics to inform decision-making and optimize marketing strategies.
- Develop and maintain relationships with key stakeholders, including sales teams and product departments.
- Proven experience in customer engagement and retention marketing, preferably in B2B or SaaS industries.
- Strong analytical skills, with the ability to measure the impact of marketing efforts and make data-driven decisions.
- Excellent communication and interpersonal skills, with fluency in Swedish and strong English proficiency.
- Collaborative mindset, with the ability to work effectively with cross-functional teams.
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