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Customer Success Manager
7 days ago
At AWS, we foster a collaborative environment where our Technical Account Managers work closely with cross-functional teams to drive customer success. As a member of our team, you will have the opportunity to collaborate with talented cloud technologists and expand your knowledge of AWS products.
Job Responsibilities
* Partner with customers to understand their business needs and technical challenges
* Provide architectural and operational guidance to ensure optimal use of AWS services
* Collaborate with cross-functional teams to drive customer success
* Develop and execute strategies to drive customer adoption and use of AWS services
Requirements
* 5+ years of technical engineering experience
* Experience with operational parameters and troubleshooting for two or more of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
* Bachelor's degree
What We Offer
* Opportunities to develop your technical, consulting, and leadership skills
* Work with talented cloud technologists and expand your knowledge of AWS products
* Receive mentorship and gain AWS certifications
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