Customer Success Coordinator

2 days ago


Malmo, Skåne, Sweden One Group AB Full time
Supporting Our Clients
As a Client Manager, you will play a crucial role in supporting our clients in the field of online marketing. Your responsibilities will include contacting clients, discussing their website requirements, and coordinating the final stages of website creation.

Your Daily Tasks:
- Initiate welcome calls with clients to introduce them to our website product.
- Consult with clients to define their website requirements, including structure and content.
- Ensure timely and successful publication of websites created by our web designers.
- Manage domain and email account transfers on behalf of clients, maintaining seamless communication.

Your Skills and Qualifications:
- Strong client service background, with experience in building relationships and delivering exceptional customer experiences.
- Ability to adapt quickly to new digital products and processes, with a solid understanding of website structure and design principles.
- Experience with CRM systems is highly valued, as it demonstrates your ability to efficiently manage client data and interactions.

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