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IT Support Specialist
2 months ago
We are seeking a highly skilled and passionate IT Support Specialist to join our team at Teamtailor. As a key member of our IT department, you will play a crucial role in ensuring the smooth operation of our internal IT environment.
Key Responsibilities- Hardware and Software Support: Provide technical assistance to employees with hardware and software issues, ensuring minimal downtime and maximum productivity.
- End-User Device Management: Manage the lifecycle of end-user devices, including procurement, deployment, and maintenance.
- IT Environment Security: Ensure our internal IT environment meets the highest security standards, protecting our data and systems from potential threats.
- Business System Administration: Administer internal business supporting systems, including email, messaging, wikis, CRM, MDM, identity/authentication solutions, and other critical applications.
- IT Infrastructure Management: Maintain and update IT and networking devices, including firewalls, routers, Wi-Fi, printers, and AV equipment.
- Onboarding and Offboarding: Develop and implement efficient onboarding and offboarding routines for new and departing employees.
- Procurement and Licensing: Procure hardware and licenses for employees, ensuring compliance with company policies and industry standards.
- Technical Expertise: Proven experience in managing Mac OS and iOS environments, as well as Windows, with a strong understanding of technical concepts and troubleshooting techniques.
- Customer Focus: Excellent communication and interpersonal skills, with a passion for providing top-class service to colleagues.
- Task Management: Ability to manage and prioritize concurrent tasks, ensuring timely completion and minimal disruption to the team.
- Language Skills: Fluency in both Swedish and English, with excellent written and verbal communication skills.
- Culture Fit: A positive and enthusiastic attitude, with a willingness to learn and adapt to our fast-paced and dynamic work environment.
Teamtailor is a leading Employer Branding and Applicant Tracking Software (ATS) SaaS platform, used by over 9000 companies and 200,000 users worldwide. We are a young, international, and fast-paced tech company that offers an ideal workplace for those who want to have a tangible impact on the growth of an organization and are craving responsibilities. We value diversity, innovation, and teamwork, and we are committed to creating a fun and inclusive work environment.
