VP Nordic CX Excellence

6 hours ago


Solna Municipality, Sweden Telenor Sverige AB Full time

Nordic Customer Experience Expertise

Telenor Nordics is seeking a highly experienced professional to lead our customer experience strategy across the Nordics. As the VP Nordic Customer Excellence, you will be responsible for driving customer-centric innovation, developing new services, and modernizing technology domains.

Key responsibilities include:

  • Servicing 10 Million Customers: Leverage local BU strengths to serve customers across Denmark, Sweden, Finland, and Norway.
  • Cross-Functional Teams: Work with cross-functional teams tightly integrated with colleagues from business units across the Nordics.
  • Transforming Technology Domains: Sunsetting legacy technology and exploring new partnerships to stay ahead in the market.

About Telenor Nordics

Telenor Nordics serves 10 million customers with vital digital services. Our ambition is to be the leading Nordic provider of both high-quality connectivity services and digital services beyond connectivity.



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