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Miele Nordics Cluster Service Head
6 hours ago
Job Title: Miele Nordics Cluster Service Head
Description:
The Miele Nordics Cluster Service Head will lead our service operations in the Nordic region.
Main Responsibilities:
- Develop and implement strategies to drive business growth in the Nordic region.
- Manage the Nordic cluster Service performance and Service P&L.
- Lead and develop the direct reporting team.
- Collaborate with cross-functional teams to ensure seamless delivery of services.
- Identify and mitigate risks that may impact service delivery.
Requirements:
- University degree in Engineering/ Business Administration or equivalent academic degree.
- 5+ years of experience in leading a Customer Service organization.
- Experience in managing an operation through periods of significant change.
- Profound understanding of service operations, processes and financials.
- Excellent leadership and stakeholder management skills.
What We Offer:
- A global organization where people are passionate about the Miele brand.
- International career opportunities.
- Flexible working hours and hybrid work model.
- Competitive conditions.
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