Customer Value Maximization Expert
5 days ago
About the Team
We are a diverse team of professionals who share a passion for delivering outstanding results and making a significant impact on the digital transformation of our clients. As a Customer Success Manager, you will play a critical role in leading our efforts in driving business value for our global enterprise clients.
This is an excellent opportunity to work with cutting-edge technology and collaborate with a talented team of professionals who are passionate about delivering exceptional results. As a trusted advisor, you will proactively identify opportunities to drive customer success and navigate internal stakeholders to ensure alignment between customer objectives and our strategic goals.
Responsibilities:
- Manage customer relationships – Develop and maintain strong relationships with key customers, ensuring they achieve their business objectives.
- Drive business growth – Collaborate with Sales to identify new opportunities and drive growth through upsell and cross-sell initiatives.
- Optimize customer experience – Work closely with cross-functional teams to ensure a seamless customer experience, anticipate challenges, and mitigate risks.
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