Contract Negotiation Expert

4 days ago


Stockholm, Stockholm, Sweden ServiceNow Full time
Job Description

This is a key position within our organization, requiring a skilled professional who can negotiate renewal contracts and manage customer relationships effectively.

Key Responsibilities
  • Develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship and the value they realize from ServiceNow.
  • Work with wider team to provide regular and accurate updates on renewal status to management and escalate when needed.
  • Partner with our Customer Success organization to review customer value achievement to achieve customer product adoption and high use.
Requirements
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Fluent in Norwegian.
  • Deep expertise with a SaaS model focused on enterprise software preferred.
  • Strong analytical and problem-solving skills.


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