Renewal Contract Negotiator

6 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time
About the Role

We are looking for a highly motivated and experienced Customer Retention Specialist to join our team at TN Sweden. As a Customer Retention Specialist, you will be responsible for leading customer retention and adoption of a SaaS product for complex accounts/territories.

The ideal candidate will have advanced proficiency with contract renewal processes and excellent customer management skills; including sales, account management, and customer service. You must also have personal initiative to identify areas of process improvement and efficiency.

  • 5+ years demonstrated success in a Renewal Account Management or Customer Success capacity.
  • Experience building relationships with peers and partners.
  • Strong work ethic and quota achievement.
Requirements
  • Deep expertise with a SaaS model focused on enterprise software preferred.
  • Excellent communication and interpersonal skills.
  • Able to work independently with minimal supervision.

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