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Customer Growth Specialist

2 weeks ago

Stockholm, Stockholm, Sweden FRENDS Full time

About Us

Frends iPaaS is a modern, low-code integration platform that solves digitalization challenges for global and smaller customers alike. We're recognized in the Gartner Magic Quadrant for Integration Platform as a Service, Worldwide, and chosen as one of the best integration platforms on G2, earning badges for 'Easiest Setup', 'Fastest Implementation', and 'Easiest Admin'. Our customers give us 4.7 out of 5 stars on Gartner Peer Insights.

Your Responsibilities

  • Ensure product value for new and existing customers and grow our customers to the next level
  • Conduct customers and partner meetings
  • Consult on Frends best practices
  • Help new customers in onboarding Frends and coordinate Frends trainings
  • Deploy and manage ticketing and documentation tools
  • Establish basic practices and rules for development
  • Facilitate daily communication and cooperation between the customers and Frends teams

What We Offer

  • A competitive salary adequate to your expertise
  • An exciting and challenging role in a growing team
  • A growing field of integrations where it's worth investing your time and skills
  • The opportunity to be a crucial part of Frends growth journey
  • Own modern expanding Nordic platform Frends with our own R&D
  • A safe and modern workplace – we stand firm with a strong backbone
  • An employer who supports in various life situations and invests in people's happiness
  • Low hierarchy and an open atmosphere – be yourself and ask whatever you have in mind
  • Skilled co-workers and a supporting supervisor and team – you are not left alone
  • A dynamic and evolving Frendszone with the cornerstones of trust, freedom, flexibility, and responsibility
  • Flexible working times and hybrid work mode in Sweden (visiting our Stockholm office is required on a weekly basis)