Customer Support Specialist
2 days ago
At Telavox, we're on a mission to deliver top-notch service to our customers. As a Customer Support Specialist, you'll be our customers' first point of contact, helping them with technical and financial inquiries while ensuring every issue is handled efficiently and professionally.
About the JobYour primary responsibility will be to provide first-line technical and financial support via phone and email, solve non-complex issues at first contact, and escalate when needed. Your focus will be on problem-solving, ownership, and customer satisfaction, ensuring all cases are documented and resolved professionally within service levels.
- Handling incoming customer requests via phone and email, resolving non-complex issues on the first contact
- Responding to tickets within 8 working hours and ensuring professional case documentation
- Driving escalations together with SOC (Service Operations Center) to secure the best solutions
- Collaborate with our Customer Success Managers and Key Account Managers
- Actively demonstrating product value, helping customers optimize their usage of Telavox's services
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Technical Customer Support Specialist
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Malmo, Skåne, Sweden TN Sweden Full timeJob DescriptionWe are seeking a highly skilled Technical Customer Support Specialist to join our team at TN Sweden. As a Brainlab Service Professional, you will play a crucial role in providing exceptional customer service and technical expertise to our clients.In this position, you will be responsible for installing new Brainlab devices and software in...
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Customer Support Specialist
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Malmo, Skåne, Sweden TN Sweden Full timeAt Descartes, we're committed to uniting people and technology that move the world.We're a leading provider of logistics and supply chain solutions, and we're looking for a skilled Customer Support Agent to join our team in Malmö, Sweden.As a Customer Support Agent, you'll be responsible for providing 1st and 2nd line IT support to our Nordic and EMEA-based...
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Technical Support Specialist
13 hours ago
Malmo, Skåne, Sweden Telavox AB Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at Telavox AB. As a first point of contact for our customers, you will be responsible for providing exceptional technical support via phone and email.Your primary focus will be on problem-solving, ownership, and customer satisfaction. You will work closely with our SOC...
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Customer Success Specialist
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Customer Support Representative
2 days ago
Malmo, Skåne, Sweden The Descartes Systems Group Inc. Full timeAbout DescartesDescartes Systems Group is a leading provider of logistics and supply chain technology solutions. Our innovative products and services help businesses around the world to streamline their operations, improve efficiency, and reduce costs.As a Customer Support Agent at Descartes, you will be part of our Client Services and Support Organization....
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Customer Relationship Specialist
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Malmo, Skåne, Sweden TN Sweden Full timeTN Sweden seeks a skilled Customer Relationship Specialist to join our team. In this role, you'll focus on building and maintaining strong relationships with our customers in the Gothenburg region and surrounding areas.As a key member of our sales team, you'll be responsible for developing and implementing strategies to improve customer satisfaction and...
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Customer Support Representative
2 days ago
Malmo, Skåne, Sweden The Descartes Systems Group Inc. Full timeDescartes Unites the People and Technology that Move the WorldThe need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where...
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Customer Success Specialist
1 day ago
Malmo, Skåne, Sweden One Group AB Full timeJob Description:We are seeking a highly skilled and experienced Customer Success Specialist to join our team at One Group AB. The ideal candidate will have a proven track record of delivering exceptional customer experiences, building strong relationships, and driving business growth.Key Responsibilities:Build and maintain strong relationships with clients...
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IT Support Agent for Nordic Customers
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Malmo, Skåne, Sweden TN Sweden Full timeJob SummaryWe are hiring a CUSTOMER SUPPORT REPRESENTATIVE to join our dynamic Client Services and Support team.In this role, you will play a crucial part in delivering exceptional customer service by providing prompt and efficient support to our Nordic and EMEA-based clients.Responsibilities Include:Responding to customer inquiries and resolving technical...
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Customer Engagement Specialist
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Malmo, Skåne, Sweden Columbus Sverige Full timeAbout the RoleWe are looking for a Customer Engagement Specialist to join our team in Malmö, Sweden. As a key member of our pre-sales efforts, you will work closely with sales representatives to define opportunity-specific strategies and guide customers toward customized solutions.You will take the lead in discovery meetings, pitch solutions, and...
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Customer Growth Specialist
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Malmo, Skåne, Sweden Spiideo AB Full timeSpiideo AB is a global leader in automated, cloud-based solutions for sports video analysis and streaming.We are seeking an experienced Customer Growth Specialist to join our Customer Success team.The successful candidate will be responsible for managing a portfolio of Media companies, Leagues, and Sports clubs in Europe with a primary focus in Southern...
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Supply Chain Support Specialist
7 days ago
Malmo, Skåne, Sweden TN Sweden Full timeAbout the JobWe are seeking a skilled professional to fill the position of CUSTOMER SUPPORT REPRESENTATIVE in our Client Services and Support team.Your primary responsibility will be to provide high-quality support to our Nordic and EMEA-based customers, addressing their queries and resolving technical issues efficiently.Main Responsibilities:Respond to...
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Customer Engagement Specialist
6 days ago
Malmo, Skåne, Sweden Spiideo Full timeJob Description:Digital Sports Partnership ManagerOnboard new customers with Spiideo's products: Spiideo Perform, Spiideo Play, and Spiideo ReplayMaintain exceptional customer satisfaction by delivering top-notch guidance and supportProactively manage renewals to achieve company targetsIdentify opportunities to upsell and expand usage of Spiideo's...
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Customer Success Specialist
6 days ago
Malmo, Skåne, Sweden Spiideo Full timeWe are seeking a talented individual to join our Customer Success team as a Customer Success Specialist - Sports Tech. In this role, you will be responsible for managing a portfolio of sports clubs and leagues across Europe, focusing on Germany, Switzerland, and Austria.The successful candidate will have prior experience in customer success or sales, fluency...
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Clinical Support Professional
4 days ago
Malmo, Skåne, Sweden Brainlab Full timeAbout UsBRAINLAB is a leading developer of software-driven medical technology that enables improved, more efficient, and less invasive patient treatments. With over 25 locations worldwide, we strive to deliver innovative solutions that make a lasting impact on the healthcare industry.Job SummaryWe are seeking a skilled Clinical Support Professional to join...
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Customer Facing Sales Professional
6 days ago
Malmo, Skåne, Sweden TN Sweden Full timeJoin us at TN Sweden as a Business Development Specialist in Malmö. As an Inside Sales Representative, you will be responsible for developing new business opportunities, working with customers, and planning and registration of orders.Main Objectives:Identify and pursue new business opportunities to drive growthDevelop and maintain strong relationships with...
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Support Agent
3 days ago
Malmo, Skåne, Sweden Telavox AB Full timeJoin Telavox as a Support AgentAt Telavox, we're looking for a Support Agent to be our customers' first point of contact, helping them with technical and financial inquiries while ensuring every issue is handled efficiently and professionally. Our customers range from small companies with 10 employees to our largest Enterprise clients, which means that the...
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Technical Support Professional
3 days ago
Malmo, Skåne, Sweden TN Sweden Full timeWelcome to Descartes, a company that unites people and technology to move the world.We offer a dynamic and entrepreneurial culture, where innovation and collaboration drive our success.As a Customer Support Agent, you'll play a critical role in delivering exceptional customer experiences.You'll be responsible for handling customer inquiries, troubleshooting...
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IT Support Professional for Nextlane
3 days ago
Malmo, Skåne, Sweden Nextlane Full timeThe RoleAs an IT Support Professional at Nextlane, you will be part of a growth-oriented culture that values innovation, diversity, and collaboration. Your key responsibilities will include:Registering, categorizing, and prioritizing support ticketsTroubleshooting and providing support to customersUpdating tickets in the support system and informing...
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Field Service Engineer Specialist
6 days ago
Malmo, Skåne, Sweden Stryker Group Full timeJob OverviewThe Stryker Group is seeking a highly skilled and detail-oriented Field Service Engineer Specialist to join our team. As a Field Service Engineer Specialist, you will be responsible for maintaining a professional and profitable repair and preventive maintenance service business on Stryker's products while ensuring compliance with the quality...