Technical Support Professional

5 days ago


Malmo, Skåne, Sweden TN Sweden Full time

Welcome to Descartes, a company that unites people and technology to move the world.

We offer a dynamic and entrepreneurial culture, where innovation and collaboration drive our success.

As a Customer Support Agent, you'll play a critical role in delivering exceptional customer experiences.

You'll be responsible for handling customer inquiries, troubleshooting issues, and collaborating with internal teams to resolve support cases efficiently.

Our ideal candidate has a strong educational background, relevant experience in transport management, and/or background in IT support.

Excellent verbal and written communication skills in Swedish and English are essential for this role.

Key Responsibilities
  • Follow up on application software issues or requests from customers.
  • Maintain accurate records of customer interactions within our database.
  • Provide proactive updates to customers regarding the status of their solutions.
  • Collaborate with internal teams to ensure timely resolution of support cases.
Benefits

We offer a competitive compensation package, flexible work arrangements, and opportunities for professional growth and development.

Our office is located in the heart of Malmö, offering great commuting options and a friendly work environment.



  • Malmo, Skåne, Sweden Telavox AB Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at Telavox AB. As a first point of contact for our customers, you will be responsible for providing exceptional technical support via phone and email.Your primary focus will be on problem-solving, ownership, and customer satisfaction. You will work closely with our SOC...


  • Malmo, Skåne, Sweden TN Sweden Full time

    Job DescriptionWe are seeking a highly skilled Technical Customer Support Specialist to join our team at TN Sweden. As a Brainlab Service Professional, you will play a crucial role in providing exceptional customer service and technical expertise to our clients.In this position, you will be responsible for installing new Brainlab devices and software in...


  • Malmo, Skåne, Sweden Brainlab Full time

    About UsBRAINLAB is a leading developer of software-driven medical technology that enables improved, more efficient, and less invasive patient treatments. With over 25 locations worldwide, we strive to deliver innovative solutions that make a lasting impact on the healthcare industry.Job SummaryWe are seeking a skilled Clinical Support Professional to join...


  • Malmo, Skåne, Sweden Nextlane Full time

    The RoleAs an IT Support Professional at Nextlane, you will be part of a growth-oriented culture that values innovation, diversity, and collaboration. Your key responsibilities will include:Registering, categorizing, and prioritizing support ticketsTroubleshooting and providing support to customersUpdating tickets in the support system and informing...


  • Malmo, Skåne, Sweden Telavox AB Full time

    At Telavox, we're on a mission to deliver top-notch service to our customers. As a Customer Support Specialist, you'll be our customers' first point of contact, helping them with technical and financial inquiries while ensuring every issue is handled efficiently and professionally.About the JobYour primary responsibility will be to provide first-line...

  • Support Agent

    5 days ago


    Malmo, Skåne, Sweden Telavox AB Full time

    Join Telavox as a Support AgentAt Telavox, we're looking for a Support Agent to be our customers' first point of contact, helping them with technical and financial inquiries while ensuring every issue is handled efficiently and professionally. Our customers range from small companies with 10 employees to our largest Enterprise clients, which means that the...


  • Malmo, Skåne, Sweden MP Engineering AB Full time

    MP Engineering AB is seeking a highly skilled Simulation Professional to join our team of experts in simulation technology.The ideal candidate will have extensive experience with the Dassault Systèmes SIMULIA brand software and a strong background in structural mechanics or a related field.About the RoleAs a Simulation Professional, you will be responsible...


  • Malmo, Skåne, Sweden Telavox AB Full time

    Role OverviewWe are looking for a Customer Care Expert to join our team at Telavox AB. As a key member of our support team, you will be responsible for providing excellent customer care via phone and email.Your primary focus will be on problem-solving, ownership, and customer satisfaction. You will work closely with our SOC to ensure that all cases are...


  • Malmo, Skåne, Sweden TN Sweden Full time

    About the RoleWe are looking for a skilled Support Technician for Medical Imaging Systems to join our team at TN Sweden. In this role, you will be responsible for providing technical support to our customers and ensuring that their equipment is installed, maintained, and serviced to the highest standards.You will work closely with our clinical staff to...


  • Malmo, Skåne, Sweden Professional Galaxy AB - Malmö Full time

    Job DescriptionWe are seeking a skilled Business Analyst to join our team at Professional Galaxy AB in Malmö.Key Responsibilities:Represent the digital offer on a requirement/epic levelExplore and define business needsCreate a common understanding of business valueTranslate business needs and technical requirementsMain Tasks:Support the market with clarity...


  • Malmo, Skåne, Sweden Descartes Full time

    Job DescriptionProvide 1st and 2nd line IT support to our Nordic and EMEA-based customers.Handle and follow up on application software issues or requests from customers.Maintain customer contact and calling information within our existing database.Liaise with other parts of the organization to secure timely resolution on all support cases.Key...


  • Malmo, Skåne, Sweden Inter IKEA Systems B.V. Full time

    About the TeamOur Learning Technology team is responsible for developing and implementing cutting-edge digital solutions that support lifelong learning for our co-workers worldwide. We are a dynamic and vibrant team that values collaboration, innovation, and continuous improvement. As a Product Specialist, you will be part of a team that is passionate about...

  • Technical Artist

    4 weeks ago


    Malmo, Skåne, Sweden IO Interactive AB Full time

    IO Interactive is currently looking for a Technical Artist to join Project 007, a brand-new James Bond video game to be developed and published by IOI. Featuring a wholly original Bond story, players will step into the shoes of the world's favourite Secret Agent to earn their 00 status in the very first James Bond origin story.As a Technical Artist at IO...


  • Malmo, Skåne, Sweden The Descartes Systems Group Inc. Full time

    About the CompanyDescartes Systems Group is a global leader in logistics and supply chain technology solutions. We help businesses to optimize their operations, reduce costs, and improve customer satisfaction.We're committed to innovation and invest heavily in research and development. Our products and services are designed to meet the evolving needs of our...

  • Technical Artist

    4 days ago


    Malmo, Skåne, Sweden IO Interactive Full time

    IO Interactive is currently looking for a Technical Artist to join Project 007, a brand-new James Bond video game to be developed and published by IOI. Featuring a wholly original Bond story, players will step into the shoes of the world's favourite Secret Agent to earn their 00 status in the very first James Bond origin story.As a Technical Artist at IO...


  • Malmo, Skåne, Sweden Tietoevry Full time

    About This OpportunityWe're excited to offer a challenging role for a Software Architect to join our team, dedicated to creating innovative healthcare solutions.As a key member of our team, you will be responsible for leading architectural decisions that shape the future of our healthcare solutions, ensuring scalability, security, and alignment with industry...


  • Malmo, Skåne, Sweden TN Sweden Full time

    About the CompanyWe are seeking an experienced Reneable Energy SCADA and Communications Professional to join our team. As a key member of our Instrumentation and Control team, you will be responsible for implementing, quality assuring, and providing operational support for SCADA systems in our onshore wind farms and PV plants.Your Key ResponsibilitiesYou...


  • Malmo, Skåne, Sweden Relax Tech Sweden AB Full time

    We are seeking a Front-End Technical Lead to lead the development of innovative and engaging iGaming experiences and development tools. With expertise in modern JavaScript technologies like React, Redux, and Pixi.js, you will play a pivotal role in delivering high-performing, scalable, and maintainable web applications that delight players...


  • Malmo, Skåne, Sweden Professional Galaxy AB - Malmö Full time

    Job OverviewOur client is seeking a Business Analyst to support their team in Malmö.Key Responsibilities:Explore and define business needsCreate a common understanding of business valueTranslate business needs and technical requirementsMain Tasks:Define local market needsCollaborate with the team to clarify business needs and product backlogsSupport the...


  • Malmo, Skåne, Sweden Inter IKEA Group Full time

    Product Development ProfessionalWe're seeking a skilled 3D Product Development Professional to join our team at Inter IKEA Group. As a 3D Full-stack Engineer, you will be working on projects that could change the world of affordable home furnishing.Your Key Responsibilities:Design and develop code for both out-of-the-box and custom-built 3D...