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IT Support Specialist
2 months ago
We are seeking a skilled IT Support Specialist to join our team at Belmontlavan. As a key member of our Infant Care team, you will be responsible for providing technical support and troubleshooting services to our global workshop network.
Key Responsibilities:
- Initiate initial troubleshooting and coordinate resources to resolve issues
- Communicate with workshops and local IT to resolve technical problems
- Systematically troubleshoot and identify causes of reported problems
- Collaborate with the team to develop and implement solutions
About the Role:
This is an exciting opportunity to join our team and contribute to the development and rollout of our new cloud/web-based service market tool, Scania Workshop Suite (SWS). As a Technical Support Engineer, you will play a critical role in ensuring the smooth operation of our IT infrastructure and providing exceptional support to our customers.
Requirements:
- System developer background with knowledge of IT infrastructure and LAN/WAN
- Basic knowledge of cloud services and web-based technologies
- Good knowledge of English in speech and writing
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
Belmontlavan offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to providing our employees with the tools and resources they need to succeed in their roles.
