Customer Service Representative

1 month ago


Malmo, Skåne, Sweden Boozt Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Agent to join our team at Boozt. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our Finnish-speaking customers via phone, email, and chat.

Key Responsibilities
  • Provide top-notch customer service to our customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Be an expert in product information, styling tips, stock status, shipping details, payment queries, and campaign errands.
  • Work closely with our trainers to develop and implement effective customer service strategies.
  • Collaborate with our international team to ensure seamless communication and support.
Requirements
  • Fluency in Finnish and English.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Previous experience in the service industry is a plus.
What We Offer

We offer a dynamic and international work environment, a generous employee discount, wellness allowance, and sports activities. Our team is passionate about delivering exceptional customer experiences, and we're looking for someone who shares our passion.

We are an equal opportunity employer that embraces diversity and inclusiveness. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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