German Speaking Sales Administration Officer

3 weeks ago


Malmo, Skåne, Sweden Infotree Global Solutions Full time

At Infotree Global Solutions, we are seeking a highly skilled German-speaking Sales Administration Officer to support our European customer base. The ideal candidate will be responsible for handling all administrative tasks related to spare part orders, from initial customer contact to coordination and follow-up of transportation.

The Sales Administration Officer will be a key player in driving customer satisfaction and increasing service performance quality. To be successful in this position, you must be a good communicator with excellent command of English, both written and verbal. Fluency in German is essential for servicing and supporting the German-speaking customer base in a professional manner.

Key areas of responsibility for the Sales Administration Officer include:

  • Being the front-line operator in one or more languages, handling customer inquiries and orders via phone and email.
  • Main point of contact for customers and market companies for parts orders and inquiries.
  • Executing order administration tasks in SAP and other internal tools systems.
  • Following up on orders, service level agreements, and other key measurements.
  • Assuring that transport to each customer is done in the right time and at the lowest cost.
  • Working in close cooperation with the European market companies' internal departments.

The ideal candidate will have excellent communication and networking skills, customer service being their leading star. They will work independently and together with others towards set goals, taking initiative and driving for changes. A language test might be applied by the client prior to interviews.

Equipment: Basic phone and laptop will be provided by the client. Location: Lund, remote work is not possible for this assignment. On-boarding info: A drug test needs to be performed before assignment starts. Language: German - Native, English - Advanced.



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