Sales Administration Officer

4 weeks ago


Malmo, Skåne, Sweden Infotree Global Solutions Full time

We are seeking a highly skilled Sales Administration Officer to join our team at Infotree Global Solutions. As a key player in our organization, you will be responsible for handling all administrative tasks related to spare part orders, from initial customer contact to coordination and follow-up of transportation.

As a Sales Administration Officer, you will be the front-line operator in one or more languages, handling customer inquiries, responding to orders and queries via phone and email, and executing order administration tasks in SAP and other internal tools. You will also be responsible for following up on orders, service level agreements, and other key measurements.

Key areas of responsibility include:

Main Responsibilities:

  • Main point of contact for customers and market companies for parts orders and inquiries.
  • Respond to incoming orders and queries per phone and email, utilizing a network of colleagues and external partners for support.
  • Execute order administration tasks in SAP and other internal tools systems.
  • Follow-up on orders, service level agreements, and other key measurements.
  • Assure that transport to each customer is done in the right time, and at the lowest cost.

Requirements:

  • Fluent in English, both written and verbal.
  • Excellent communication and networking skills.
  • Ability to take initiatives and drive for changes.
  • Team-player with a service-minded approach.

Work Environment:

100% workload, with no remote work options. Basic phone and laptop will be provided. Located in Lund.



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