Sales Administration Officer

3 weeks ago


Malmo, Skåne, Sweden Infotree Global Solutions Full time

We are seeking a highly skilled Sales Administration Officer to join our team at Infotree Global Solutions. As a key player in our organisation, you will be responsible for driving customer satisfaction and increasing Service, Performance Quality.

The ideal candidate will have excellent communication and networking skills, with a strong command of English, both written and verbal. Fluency in French or other European languages is also required, as you will be the front-line operator for customer inquiries and orders.

Key areas of responsibility include:

Main Responsibilities:

  • Main point of contact for customers and market companies for parts orders and inquiries.
  • Respond to incoming orders and queries per phone and email, utilizing a network of colleagues and external partners for support.
  • Execute order administration tasks in SAP and other internal tools systems.
  • Follow-up on orders, service level agreements, and other key measurements.
  • Assure that transport to each customer is done in the right time, and at the lowest cost.

Secondary Responsibilities:

  • Issue purchase orders and follow up on deliveries from suppliers.
  • Preventive housekeeping of pending orders via our IT systems and reporting tools.
  • Participate in Daily Management and other activities to constantly improve the operation.
  • Responsible for driving and maintaining our Quality Management System (QMS).

As a person, you are service-minded, result-oriented, and can easily understand work instructions, work processes, and administrative tools. Communication has to be pro-active, fast, and accurate. You will work independently and together with others towards set goals.

Work load: 100%

Equipment: Basic phone and laptop will be provided

Location: Lund



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