Sales Administration Officer

3 weeks ago


Malmo, Skåne, Sweden Infotree Global Solutions Full time

We are seeking a highly skilled Sales Administration Officer to join our team at Infotree Global Solutions. This role requires fluency in multiple languages, including German, French, Spanish, or Italian, and additional languages such as Arabic, Swedish, or others.



The successful candidate will be responsible for handling administrative tasks related to spare part orders, from initial customer contact to transportation coordination. As a key player in our organization, you will drive customer satisfaction and contribute to increased service and performance quality.



Key responsibilities include:




  • Main point of contact for customers and market companies for parts orders and inquiries.
  • Respond to incoming orders and queries via phone and email, utilizing a network of colleagues and external partners for support.
  • Execute order administration tasks in SAP and other internal tools systems.
  • Follow-up on orders, service level agreements, and other key measurements.
  • Ensure timely and cost-effective transportation to customers.
  • Work closely with European market companies' internal departments.


Additionally, the Sales Administration Officer will perform secondary tasks, including:




  • Issuing purchase orders and tracking deliveries from suppliers.
  • Maintaining pending orders via our IT systems and reporting tools.
  • Participating in Daily Management activities to improve operations.
  • Driving and maintaining our Quality Management System (QMS).


To succeed in this role, you must be service-minded, result-oriented, and possess excellent communication and networking skills. You will work independently and collaboratively with others to achieve set goals.



Key qualifications include:




  • Excellent communication and networking skills.
  • Ability to understand work instructions, work processes, and administrative tools.
  • Proactive, fast, and accurate communication.
  • Ability to take initiatives and drive for changes.
  • Team-player with a positive attitude.


We offer a dynamic work environment and a competitive compensation package.



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