German Speaking Sales Administration Specialist

3 weeks ago


Malmo, Skåne, Sweden Infotree Global Solutions Full time

Job Summary

We are seeking a highly skilled German-speaking Sales Administration Officer to support our European customer base. The successful candidate will be responsible for handling all administrative tasks related to spare part orders, from initial contact with the customer to coordination and follow-up of transportation to the customer's destination.

Main Responsibilities

  • Be the front-line operator in one or more languages, handling customer inquiries and orders via phone and email.
  • Main point of contact for customers and market companies for parts orders and inquiries.
  • Respond to incoming orders and queries, utilizing a network of colleagues and external partners for support.
  • Execute order administration tasks in SAP and other internal tools systems.
  • Follow-up on orders, service level agreements, and other key measurements.
  • Assure that transport to each customer is done in the right time and at the lowest cost.
  • Work in close cooperation with the European market companies' internal departments.

Requirements

  • Fluent in German and excellent command of English, both written and verbal.
  • Good communication and networking skills, with a customer service-oriented approach.
  • Ability to take initiative and drive for changes, with a team player mindset.
  • Knowledge of logistics and IT is an advantage but not a requirement.

Language

German - Native

English - Advanced



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