Campervan Experience Manager

3 days ago


Malmo, Skåne, Sweden Indie campers Full time
About Us

Indie Campers, a pioneering campervan marketplace, aims to make road trips accessible to everyone. By leveraging digital solutions and prioritizing customer satisfaction, we have established a robust booking experience and offer high-quality road trips at competitive prices.

With over one million nights booked through our platform, we have welcomed more than 300,000 travelers from 169 countries. Our diverse range of services includes short-term RV rentals, long-term campervan subscriptions, and the option to purchase one of our vehicles for sale.

The Role

We are seeking university students or recent graduates interested in gaining genuine work experience, vocational placement, or an internship located in our Depot in Tygelsjö - Malmö.

As a Campervan Experience Manager, you will represent our brand in person, providing exceptional customer service to our guests during their road trip experiences. If you thrive in fast-paced environments, enjoy meeting new people, and are eager to take on challenges, this position may be your ideal fit.

Key Responsibilities

Front-office activities:

  • Customer service and sales: Ensure seamless check-ins and check-outs, register guests, process payments, explain campervan features, and provide information on terms and conditions.

Back-office activities:

  • Operations handling: Align reservations with available campervans, verify and prepare campers and road trip extras.
  • Quality control: Maintain campervans in excellent condition, identify potential maintenance or repair needs, and address them promptly.
  • Support activities: Assist the team in monitoring inventory, coordinating the fleet of campervans, and troubleshooting operational issues.
Requirements and Qualifications

Eligibility Criteria:

  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship.
  • You possess fluency in English, a valid driver's license (mandatory), and a work permit.
  • You enjoy international environments, meeting new cultures, and possess a strong customer service orientation.
  • You have a problem-solving mindset, thrive in dynamic situations, and are comfortable with hands-on tasks.
  • You seek a challenging internship where you can apply theoretical knowledge and skills.
Benefits and Opportunities

Internship Program:

  • All internships are compensated based on location, country, and region (accommodation not included).
  • Online and on-the-job training to develop relevant skills, such as guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.
  • International opportunities and potential integration within Indie Campers after the internship.
Estimated Salary:

The estimated salary for this position is approximately €1,200-€1,500 per month, depending on location and experience.



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