
Customer Service Representative
4 days ago
Welcome to Vattenfall, Northern Europe's leader in the energy sector with over 100 years of experience in supplying energy to industries and homes.
Job DescriptionWe are seeking a highly motivated Customer Service Representative to join our team in Chania, Crete. As a key member of our Vattenfall Energy Customer Experts team, you will be responsible for providing exceptional customer service to our clients.
- Be the primary point of contact for customer requests, representing our company's commitment to renewable energy solutions.
- Respond to inquiries about our client's new and existing services and solutions in a professional and timely manner.
- Handle inbound calls and emails from customers, focusing on promoting our electricity solutions.
- Assist customers with their electricity contracts and invoices.
What You Will Bring:
- Fluency in Finnish.
- Very good use of English – both in written and spoken language.
- Work experience in a customer support role is a plus.
- An interest in fossil-free energy sources will be considered an asset.
- Exceptional communication & soft skills, as well as a problem-solving mentality.
- Tech savviness & learning agility.
- A positive and adventurous attitude.
- A sponge that is willing to soak up all the knowledge and experience we offer.
- Complete relocation support (flight ticket to Chania, Crete, pick-up & drop).
- Competitive monthly salary + 2 extra salaries per year.
- Refer-A-Friend: Bring your friends and receive great bonuses.
- Health care benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth & development opportunities.
- Special events as well as community & social responsibility initiatives.
- Free online Greek language courses.
- State of the art premises, providing a great working environment with relaxing break areas.
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