Renewable Energy Advisor

We are looking for a highly motivated and customer-focused individual to join our team as a Renewable Energy Advisor - Customer Support. In this role, you will be responsible for providing exceptional customer service to our clients and promoting our electricity solutions.

This is a fantastic opportunity to develop your skills and expertise in a dynamic and rapidly evolving industry. As a key member of our team, you will have the chance to make a real impact on our customers' lives and contribute to our mission of enabling fossil-free living.

• Act as the primary point of contact for customer requests, responding to inquiries about our client's new and existing services and solutions.
• Provide exceptional customer service, handling inbound calls and emails from customers with professionalism and timeliness.
• Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.

• Fluency in Finnish.
• Very good use of English – both in written and spoken language.
• Work experience in a customer support role is a plus.
• An interest in fossil-free energy sources will be considered an asset.
• Exceptional communication & soft skills, as well as a problem-solving mentality.
• Tech savviness & learning agility.
• A positive and adventurous attitude.
• A sponge that is willing to soak up all the knowledge and experience we offer.