Customer Service and Delivery Expert

5 days ago


Stockholm, Stockholm, Sweden Polarium Full time

Polarium produces advanced energy storage solutions that can change the way we think about energy and its impact on the environment.

About Our Team

We are seeking a highly skilled Order and Delivery Specialist to join our global Order & Delivery team. This team member will be responsible for ensuring timely delivery of our products, handling transport documents, coordinating with production teams, processing invoices, and resolving customer claims efficiently.

Job Description
  • Manage customer orders to ensure seamless delivery of Polarium products.
  • Handle transport documents and coordinate with production teams to ensure smooth deliveries.
  • Process invoices and resolve customer claims in a professional manner.
Skills and Qualifications
  • A minimum of 3-5 years of experience in customer-facing roles, preferably with large customers.
  • Experience in driving process improvements and implementing new ways of working internally and with customers.
  • Familiarity with Microsoft Business Central and Microsoft Office applications.
  • Excellent English language skills, both written and verbal.
  • Basic knowledge of Swedish is desired but not required.
Personal Attributes
  • A proactive and customer-focused approach to work.
  • Ability to thrive in a fast-paced company environment.
  • Strong organizational skills and attention to detail.
  • A collaborative team player with excellent communication skills.
  • Capable of taking ownership of responsibilities and following through on tasks.


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