
Service Delivery Director
5 days ago
Liberty Towers is seeking a highly motivated Service Delivery Director to lead our client relationship and service management functions. This role involves overseeing CSM and Service Management Teams, ensuring exceptional client engagement and seamless service delivery.
**Job Requirements:**
- Proven experience in customer success, service management, or account management.
- Strong ability to build and maintain client relationships.
- Knowledge of contract governance, SLA management, and service delivery optimization.
- Experience in financial analysis, contract renewals, and revenue growth strategies.
**What We're Looking For:**
- A results-driven individual with a strong track record of success in customer-facing roles.
- Exceptional communication and stakeholder management abilities.
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