Commercial Relationship Manager

2 days ago


Stockholm, Stockholm, Sweden Voyado Sweden Full time
About Our Team

Voyado Sweden is a dynamic and entrepreneurial organization that values innovation and collaboration. We are seeking a Commercial Relationship Manager to join our Account Management team.

Your main responsibility will be to build strong relationships with our customers and drive their long-term growth with Voyado. You will work closely with our sales and product teams to understand customer needs and preferences, and develop strategies to meet those needs.

Main Responsibilities:
  • Develop and execute account strategies that drive customer growth and long-term success with Voyado.
  • Uncover expansion opportunities, whether upselling, cross-selling, or deepening platform adoption - to maximize customer value.
  • Ensure high customer retention and satisfaction by proactively addressing customer needs and acting as their strategic advisor.
  • Collaborate closely with CSM, Technical Account Managers, Sales, and Product teams to ensure seamless customer experiences.
About You:

We're looking for a business-minded and customer-centric professional who thrives in a fast-paced, solution-oriented, and commercial environment. You love building relationships, translating customer needs into business value, and have a strong interest in tech, retail, and digital transformation.

  • Proven experience in a commercial role, such as B2B sales, account management, or customer success.
  • Background in SaaS, eCommerce, CRM, retail, or digital marketing.
  • A tech-savvy mindset and ability to discuss cloud-based applications, Martech, or analytics.
  • Fluent in Swedish and English (Norwegian is a plus).
  • Comfortable using Salesforce and Microsoft Office.


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