Customer Experience Strategist

4 weeks ago


Stockholm, Stockholm, Sweden Headquarter Stockholm - Strawberry Full time
Customer Loyalty Analytics Expert

We are Strawberry, a dynamic and innovative company with a passion for delivering exceptional customer experiences. Our team is seeking a Customer Loyalty Analytics Expert to join our ranks and help us drive business growth through data-driven insights.

Key Responsibilities:
  • Analyze internal and external data to identify opportunities for improving the member experience and loyalty program.
  • Develop and implement data-driven strategies to enhance customer engagement and retention.
  • Collaborate with cross-functional teams to design and implement loyalty program initiatives.
  • Provide actionable insights and recommendations to inform business decisions.
  • Stay up-to-date with industry trends and best practices in loyalty program analytics.
Requirements:
  • 4-5 years of experience in customer analytics or a related field.
  • Proven track record of analyzing complex data sets and developing actionable insights.
  • Experience with data visualization tools and programming languages such as Python or R.
  • Strong communication and collaboration skills.
What We Offer:
  • A dynamic and innovative work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a talented and passionate team.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual with a passion for customer analytics, we encourage you to apply for this exciting opportunity.



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