Customer Service Operations Manager

Senior Operations Manager - Customer Service DeskThis senior operations manager role is responsible for overseeing a team of 16 members across Norway, Sweden, and Denmark, focusing on delivering exceptional customer service. The ideal candidate will have a strong track record of setting and executing strategy, driving process improvements, and fostering a...

Customer Service Manager for the Nordics RegionThis role is responsible for leading a team of 16 members across Norway, Sweden, and Denmark, focused on delivering exceptional customer service. The ideal candidate will have a strong track record of setting and executing strategy, driving process improvements, and fostering a high-performing team...

Drive Innovation in LogisticsAs a Product Owner for Logistics Innovation, you will play a crucial role in shaping the future of parcel delivery in the Nordics. You will work closely with business stakeholders to align priorities and plan work based on strategic, legal, and business needs.Key ResponsibilitiesManage capacity, roadmaps, and budgets, including...

Company OverviewTSS has been a leader in innovative temperature management solutions for over 30 years. We work closely with respected companies in the pharmaceutical industry to facilitate safe, sustainable, and complete delivery.About the RoleWe are seeking a skilled Service Operation Manager to join our headquarters in Solna, Stockholm. As a key member of...

At Voi Technology AB, we are dedicated to creating sustainable cities for living. As a Process & Escalation Associate, you will play a vital role in ensuring the smooth operation of our customer experience operations.We are seeking a motivated and detail-oriented team player who can stay structured and calm while resolving highly sensitive issues. Key...

About UsAt Redeploy AB, we specialize in platform engineering and operations. Our mission is to simplify infrastructure and speed up application delivery. We leverage cloud platforms like Azure and AWS, as well as container-based services, CI/CD, and Kubernetes, to help our customers manage their infrastructure effectively.We are looking for a Cloud...

Nordics Customer Service Team LeadYou will oversee a team of 16 members across Norway, Sweden, and Denmark, ensuring the Customer Service Desk delivers great service. Your role involves setting and executing strategy, driving process improvements, and fostering a happy and high performing team.Key ResponsibilitiesCoaching and supporting team members involves...

Job SummaryWe are seeking a highly motivated and experienced Front Office Manager to join our team at Sheraton Stockholm Hotel.The ideal candidate will have a proven track record of delivering exceptional customer experiences and leading high-performing teams.Key Responsibilities:Lead the front office team and manage daily operations.Develop and implement...

Key Responsibilities:Support Client Operations: Provide timely and accurate responses to client inquiries via multiple communication channels.Client Relationship Management: Build and maintain client relationships by understanding their unique needs and requirements.Troubleshooting: Identify and resolve technical problems related to domain names, DNS,...

At Voi Technology AB, we are on a mission to create sustainable cities made for living. As a Process & Escalation Associate, you will be part of our Customer Experience Operations team, working closely with stakeholders across various departments.Your key responsibilities will include:Supporting customer support agents to resolve tickets efficientlyManaging...

Job DescriptionWe are seeking a seasoned Cloud Operations Manager to oversee the delivery of our operations services on Azure, AWS, and Kubernetes platforms. As a rapidly growing public cloud company, we understand that our success depends on the talents we choose to surround ourselves with.Key Responsibilities:Manage a team of skilled engineers to deliver...

Technical ExcellenceThis role requires delivering exceptional technical support to our global workforce with a strong emphasis on ticket resolution and escalation.Resolution and processing of incident and request tickets.Escalating and routing issues to service teams.Communication regarding ticket status.First point of contact responding to in-channel...

Job DescriptionAs a rapidly growing public cloud company, we need a skilled Service Delivery Manager to lead our Cloud Operations team and deliver exceptional customer service.This is an important role that combines leadership, customer relationship management, and technical oversight to drive outstanding outcomes for our customers. As a Service Delivery...

At Infinity Human Resources Sweden AB, we are seeking a highly skilled Service Operation Director to join our team.About the CompanyWe have been a leader in innovative solutions for over 30 years, working closely with respected companies in the pharmaceutical industry.The successful candidate will be responsible for taking our service operations to the next...

About the Company">Orange Cyberdefense is a leading provider of cyber security services and solutions with 25 years of experience in global information security. Our mission is to build a safer digital society by protecting individual and corporate freedom across geographies.We specialize in designing, implementing, and supporting reliable and innovative...

We are a rapidly expanding restaurant chain with a strong presence throughout Sweden, offering an exciting opportunity for a motivated individual to take on a leading role in one of our central locations.As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of the restaurant, including staff management, customer...

Technical LeadershipAs an AWS Technical Account Manager, you will be a technical leader, working closely with customers to craft and execute strategies that drive adoption and use of AWS services. Your technical acumen and customer obsession will enable you to drive technical discussions and advocate for the customer.You will develop trusting relationships...

Collaborative EnvironmentAt AWS, we foster a collaborative environment where our Technical Account Managers work closely with cross-functional teams to drive customer success. As a member of our team, you will have the opportunity to collaborate with talented cloud technologists and expand your knowledge of AWS products.Job Responsibilities* Partner with...

Company OverviewAbout Redeploy AB, we specialize in platform engineering and operations. Our mission is to simplify infrastructure and speed up application delivery by providing cloud adoption services. We help our customers manage their infrastructure with ease using our 'Ready-to-Run' platform products.

As an IT Operations Manager Cloud Services, you will be responsible for managing the day-to-day operations of our cloud-based platform.Key Responsibilities:Oversee the deployment and management of cloud infrastructure using TerraformEnsure high availability and scalability of our platformAnalyze and troubleshoot complex technical issuesDevelop and maintain...