Technical Specialist, Medical Systems
11 hours ago
Company Overview:
Intuitive is a pioneer and market leader in robotic-assisted surgery, united behind a mission to expand the potential of physicians to heal without constraints. We strive to foster an inclusive and diverse team, committed to making a difference in the world of minimally invasive care.
Job Description:
As a Technical Specialist, Medical Systems, you will play a crucial role in ensuring the successful installation, configuration, and maintenance of our digital solutions. You will work closely with customers and other Intuitive employees to provide exceptional technical support, troubleshoot issues, and maintain accurate configurations of installed systems.
Responsibilities:
- Perform remote server installations and configurations
- Install and maintain system upgrades
- Provide technical support to customers and other Intuitive employees
- Troubleshoot and repair Intuitive products and associated equipment failures
- Maintain accurate configurations of installed systems
- Support tradeshow activity
- Maintain up-to-date documentation
Qualifications:
Minimum 7-10 years of field service experience with medical systems preferred. Proven track record of troubleshooting medical software systems. Good written and oral communication skills – English and Danish or Swedish. Windows Operating System and server system administrator. Professional installation and wiring of PC hardware in multiple configurations. Proven administrative and record-keeping skills. Strong analysis, troubleshooting, and debugging skills. Ability to work independently and purposefully from remote.
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