Technical Specialist
1 month ago
We are seeking a skilled Technical Specialist to join our team at Nalco Water, an Ecolab Company. As a Technical Specialist, you will provide on-site field service and assist customers with problem-solving support regarding Nalco Waters' products, applications, and solutions.
Key Responsibilities:- Provide safe and efficient on-site field service to customers.
- Assist customers with problem-solving support and provide technical expertise.
- Support district sales personnel in handling company program service calls and assist in correcting problems as appropriate.
- Assess on-site field problems and operate necessary testing equipment to bring systems into customer conformance.
- Coordinate and manage replacement parts programs with manufacturing plants to ensure availability of components as needed.
- Prepare reports detailing technical problems and solutions to initiate necessary corrective product modifications and/or recommended process changes.
- Qualify, coordinate, and monitor outside subcontractor network to ensure repair timelines are maintained and customer satisfaction is maintained.
- Work with other district personnel to continuously improve policies and procedures resulting in increased customer satisfaction.
- Provide installation resource services as needed.
- Stay informed about industry advances through continuous internal education.
- A degree in an engineering discipline is advantageous but not required.
- Relevant skills may also be obtained from technical roles such as maintenance, equipment supply, electrical work, or programming.
- Good computer skills, including Office, CRM, and cloud-based platforms.
- A personable and communicative approach.
- Strong work ethic and commitment.
- English language skills required.
- Commercial attitude.
- Valid B driving license.
A common month could include a couple of overnights within the Nordic countries. Ability to work flexible hours to ensure service delivery.
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Technical Specialist
2 months ago
Stockholm, Stockholm, Sweden Ecolab Full timeJob Title: Technical SpecialistWe are seeking a skilled Technical Specialist to join our team at Nalco Water, an Ecolab Company. As a Technical Specialist, you will provide on-site field service and assist customers with problem-solving support regarding Nalco Waters' products, applications, and solutions.Key Responsibilities:Provide safe and efficient...
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Technical Specialist
4 weeks ago
Stockholm, Stockholm, Sweden Ecolab Full timeJob Title: Technical SpecialistWe are seeking a skilled Technical Specialist to join our team at Nalco Water, an Ecolab Company. As a Technical Specialist, you will provide on-site field service and assist customers with problem-solving support regarding our products, applications, and solutions.Key Responsibilities:Provide safe and efficient on-site field...
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Technical Specialist
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Stockholm, Stockholm, Sweden Ecolab Full timeJob Title: Technical SpecialistEcolab is seeking a skilled Technical Specialist to provide on-site field service and assist customers with problem-solving support regarding Nalco Waters' products, applications, and solutions.Key Responsibilities:Ensure a strong commitment to safety by adhering to defined metrics, systems of work, and tools to protect...
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