Technical Specialist
7 days ago
We are seeking a skilled Technical Specialist to join our team at Nalco Water, an Ecolab Company. As a Technical Specialist, you will provide on-site field service and assist customers with problem-solving support regarding our products, applications, and solutions.
Key Responsibilities:- Provide safe and efficient on-site field service to customers.
- Assist customers with problem-solving support and provide technical expertise.
- Support district sales personnel in handling company program service calls and assist in correcting problems as needed.
- Assess on-site field problems and operate necessary testing equipment to bring systems into customer conformance.
- Coordinate and manage replacement parts programs with manufacturing plants to ensure availability of components.
- Assist in preparing reports detailing technical problems and solutions to initiate necessary corrective product modifications and/or recommended process changes.
- Qualify, coordinate, and monitor outside subcontractor network to ensure repair timelines are maintained and customer satisfaction is maintained.
- Work with other district personnel to continuously improve policies and procedures resulting in increased customer satisfaction.
- Provide installation resource services as needed, including field surveys, installation checklists, and rollout support.
- Stay informed about industry advances through continuous internal education.
- Participate in design reviews, new application start-ups, and evaluations, and assist in critiquing products for serviceability, performance, and reliability.
- A degree in an engineering discipline is advantageous but not required. Relevant skills may also be obtained from technical roles such as maintenance, equipment supply, electrical work, or programming.
- Good computer skills, including Office, CRM, and cloud-based platforms.
- A personable and communicative approach.
- Strong work ethic and commitment.
- English language skills required.
- Commercial attitude.
- Valid B driving license.
We offer a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive compensation package.
We are an equal opportunities employer and welcome applications from diverse candidates.
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Technical Specialist
3 weeks ago
Stockholm, Stockholm, Sweden Ecolab Full timeJob Title: Technical SpecialistWe are seeking a skilled Technical Specialist to join our team at Nalco Water, an Ecolab Company. As a Technical Specialist, you will provide on-site field service and assist customers with problem-solving support regarding Nalco Waters' products, applications, and solutions.Key Responsibilities:Provide safe and efficient...
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Technical Specialist
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Stockholm, Stockholm, Sweden Ecolab Full timeJob Title: Technical SpecialistWe are seeking a skilled Technical Specialist to join our team at Nalco Water, an Ecolab Company. As a Technical Specialist, you will provide on-site field service and assist customers with problem-solving support regarding Nalco Waters' products, applications, and solutions.Key Responsibilities:Provide safe and efficient...
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