Customer Success Team Lead

6 days ago


Stockholm, Stockholm, Sweden Abbott Laboratories Full time

About Abbott Laboratories

We are a global healthcare company dedicated to improving people's lives through innovative products and technologies. At Abbott, we're committed to delivering exceptional value to our customers and patients.

Our mission is to understand that good health is the foundation of a fulfilling life. We design and manufacture products that help keep hearts healthy, nourish bodies at every stage of life, enable individuals to feel and move better, and provide breakthroughs to manage health.

EDTS – En del av Abbott Laboratories

We specialize in providing random drug testing services in the workplace and assist healthcare companies with administrative services and digital solutions within drug testing and laboratory analyses.

We offer high-quality products for drug testing, including screening tests in saliva and urine, drug testing instruments, breathalyzers, and reagents.

Job Description:

  • Plan, deliver, and follow up on alcohol and drug tests for approximately 200-300 customers
  • Develop and implement drug testing programs for new customers
  • Serve as the primary contact person for assigned customers, ensuring timely communication and support
  • Coordinate customer activities such as development and follow-up meetings
  • Invoice customers for assigned services

The ideal candidate will be structured and self-driven, with excellent communication and collaboration skills. Strong analytical, organizational, and problem-solving abilities are essential for success in this role.



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