Strategic Account Manager
2 days ago
Kaisa Technologies AB is a leading provider of innovative solutions that help businesses thrive in today's fast-paced market. Our team of experts is dedicated to delivering exceptional customer experiences, driving revenue growth, and building lasting relationships with our clients.
Job Description
The Senior Customer Success Manager will be responsible for driving customer success across a portfolio of strategic accounts, leveraging their expertise in customer relationship management and commercial ownership to deliver exceptional results.
Responsibilities and Duties
- Develop and execute account plans that align with customer goals and objectives.
- Build and maintain strong relationships with key customer stakeholders.
- Identify and mitigate risks that may impact customer satisfaction and revenue growth.
Requirements
To succeed in this role, you will need a strong background in customer success, commercial ownership, and account management, with a proven track record of delivering results in a fast-paced environment. You should possess excellent communication and interpersonal skills, with the ability to build rapport with customers and internal stakeholders alike. A bachelor's degree in a relevant field is required, with an MBA or similar advanced degree highly desirable.
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