Customer Marketing Lead

1 day ago


Stockholm, Stockholm, Sweden Quinyx Full time
About the Role

In this pivotal position, you will lead customer marketing efforts to cultivate a strong, active community that drives brand loyalty, customer retention, and advocacy.

You will work with stakeholders across the organization to design and implement programs that engage customers, create referral and advocacy programs, develop content and events that resonate with the community, and ensure our customers and their successes are front and center of our voice.

Your goal is to create a loyal customer base that actively advocates for Quinyx.

Key Responsibilities:
  1. Design and build an engaging community for our audience; recruit community members and customer advocates through various channels and support its rollout across all regions.
  2. Experiment with engagement strategies, including events, webinars, workshops, CABs, and awards programs.
  3. Create, manage, and maintain our customer advocacy program.
  4. Develop a customer referral program to support sales and marketing.
  5. Run our annual global in-person and digital conference.
  6. Identify key advocates to create case studies, manage customer success stories, and enable speaking opportunities to support our business objectives.
  7. Streamline and manage customer communications.


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